Delivery Site Operations Manager

1 week ago


Vijayawada, Andhra Pradesh, India ATSPL - Andhra Pradesh - C75 Full time

Job Description:

We are seeking a skilled Delivery Site Operations Manager to lead our transportation team in Vijayawada, Andhra Pradesh. As a key member of our operations team, you will be responsible for managing daily station operations and ensuring smooth delivery processes.

About the Role:

  • You will work closely with the Cluster Operations Manager to ensure efficient transportation operations.
  • Prepare manpower rosters for daily operations according to organizational guidelines.
  • Execute delivery processes from delivery stations to customer addresses.
  • Monitor daily station operations and meet organizational targets while maintaining customer satisfaction and associate safety.
  • Oversee package pick-up processes from customers, sellers, and connect them to respective nodes or delivery hubs.
  • Evaluate and improve delivery processes to achieve sustained performance improvement.
  • Manage assets and infrastructure, including maintenance, accounting, distribution, and custody.
  • Conduct associate engagement activities to ensure smooth operations.

Requirements:

  • Strong leadership and people management skills.
  • Ability to work in ambiguous situations.
  • Effective communication skills to explain objectives to teams and individuals.
  • Bias for great customer service: engage teams in developing customer experience knowledge.
  • Analytical skills to identify and interpret information, validate facts, and review alternatives.

Qualifications:

  • 2+ years of employee and performance management experience.
  • Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
  • Flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Location: ATSPL - Andhra Pradesh - C75

Estimated Salary: ₹800,000 - ₹1,200,000 per annum, depending on qualifications and experience.



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