Senior Database and Engineered Systems Engineer

3 weeks ago


Hyderabad, Telangana, India Oracle Full time

We are seeking an experienced Senior Database and Engineered Systems Engineer to join our team at Oracle. This role will involve delivering post-sales support and solutions to our customers, as well as serving as an advocate for their needs.

Your key responsibilities will include resolving post-sales non-technical customer inquiries, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services.

A primary point of contact for customers, you will be responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

We are looking for someone with around 8 years of experience as an Oracle Database engineer or Core DBA, with a very thorough and clear understanding of Oracle Database Architecture.

Additionally, you should have extensive knowledge and solid troubleshooting experience in areas such as RAC, ASM, Exadata, Performance tuning, Data Guard, DG Broker, and Oracle Golden Gate.

Exposure and good knowledge in Cloud technologies, such as Oracle Cloud Infrastructure (OCI/ExaCC), AWS, and MS Azure, will be an added advantage.

As a Senior Database and Engineered Systems Engineer, you will interface with the customer's IT staff on a regular basis, resolving moderately complex technical problems related to the installation, recommended maintenance, and use of Oracle products.

Key responsibilities include:

  • Resolving post-sales non-technical customer inquiries
  • Providing technical support for Electronic Support Services
  • Facilitating customer relationships with Support
  • Providing advice and assistance to internal Oracle employees

We offer a highly competitive suite of Employee Benefits, designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more.



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