Service Fulfilment Operations Specialist
3 weeks ago
As a key member of the Ikea team, you will be responsible for the daily operation of assigned solutions to enable Service Fulfilment and excellence in operations. You will identify improvement opportunities and contribute subject matter expertise to improved ways of working according to standard operating procedures, IWAY, agreed frameworks, and guidelines.
Key Responsibilities
• Responsible for the operational configuration, planning, and monitoring of assigned solutions to ensure optimal utilisation of the fulfilment network.
• Analyse Service Fulfilment excellence measurements to continuously improve efficiency in service execution and enable an excellent quality in customer meetings.
• Responsible for troubleshooting, first-level support of daily operations, and conducting problem root cause analysis to support optimising the fulfilment of home furnishing services.
• Cooperate with key partners on Group and Country levels and/or units while representing Service Fulfilment in related meetings.
Requirements
• Excellent understanding of processes on the area of expertise.
• Understanding of customer needs, demands, and expectations on the market.
• Market/industry intelligence: understanding of KPIs used for success measures for own function.
• Excellent knowledge of relevant IT systems/solutions/tools within service business.
• Eagerness and self-drive to develop constantly and demonstrate a willingness to develop skills and effective ways of working to benefit Ikea and personal growth.
About Us
We value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us. We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law.
-
Service Fulfilment Operations Specialist
3 weeks ago
Gurgaon, Haryana, India Ikea Full timeJob Summary We are seeking a highly motivated and experienced Service Fulfilment Operations Specialist to join our team. As a Service Fulfilment Operations Specialist, you will play a key role in enabling Service Fulfilment and excellence in operations. Key Responsibilities Identify improvement opportunities and contribute to improved ways of working...
-
Service Fulfilment Operations Specialist
2 weeks ago
Gurgaon, Haryana, India Ikea Full timeAbout the Role:This is an exciting opportunity to join our Service Fulfilment team as a Operations Specialist.About the Team:We are a diverse group of experts who work together to provide excellent customer service and drive business growth.Key Responsibilities:Responsible for the daily operation of assigned solutions according to market needs.Identify...
-
Service Fulfilment Operations Specialist
4 weeks ago
Gurgaon, Haryana, India Ikea Full timeJob OverviewWe are seeking a highly skilled Service Fulfilment Operations Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth execution of our service operations.Key ResponsibilitiesResponsible for the daily operation of assigned solutions, enabling Service Fulfilment and excellence in...
-
Service Fulfilment Operations Specialist
4 weeks ago
Gurgaon, Haryana, India Ikea Full timeJob SummaryWe are looking for a skilled Service Fulfilment Operations Specialist to join our team at IKEA. As a key member of our operations team, you will be responsible for driving excellence in operations, implementing continuous improvement of home furnishing services capabilities, and ensuring compliance to standard operating procedures, IWAY, agreed...
-
Service Fulfilment Operations Specialist
1 month ago
Gurgaon, Haryana, India Ikea Full timeJob SummaryWe are seeking a highly skilled Service Fulfilment Operations Specialist to join our team. The successful candidate will be responsible for ensuring the smooth operation of our service fulfilment processes, identifying areas for improvement, and implementing changes to drive efficiency and excellence.Key ResponsibilitiesResponsible for the daily...
-
Service Fulfilment Operation Specialist
4 weeks ago
Gurgaon, Haryana, India Ikea Full timeAbout the role: As a passionate and results-driven individual, you will play a pivotal role in ensuring the smooth operation of assigned solutions, enabling Service Fulfilment excellence and operational efficiency. Your expertise will be instrumental in identifying improvement opportunities, contributing to improved ways of working, and analysing Service...
-
Service Fulfilment Operations Specialist
3 weeks ago
Gurgaon, Haryana, India Ikea Full timeAbout the roleAs a passionate and customer-centric professional, you will be responsible for driving excellence in operations and continuous improvement of home furnishing services capabilities.You will implement, improve, and update ways of working connected to the execution of home furnishing services with fulfilment, ensuring compliance to standard...
-
Service Fulfilment Operations Developer
1 month ago
Gurgaon, Haryana, India Ikea Full timeJob SummaryAs a Service Fulfilment Operations Developer at IKEA, you will be responsible for driving excellence in operations and implementing continuous improvement of home furnishing services capabilities. You will work closely with the team to develop and implement new ways of working, ensuring compliance with standard operating procedures, IWAY, agreed...
-
Service Fulfilment Operations Developer
4 weeks ago
Gurgaon, Haryana, India Ikea Full timeJob SummaryWe are seeking a highly skilled Service Fulfilment Operations Developer to join our team. As a key member of our operations team, you will be responsible for driving excellence in operations and implementing continuous improvement of home furnishing services capabilities.Key ResponsibilitiesImplement and improve ways of working connected to the...
-
Gurgaon, Haryana, India SABIC Full timeJob Title: Representative, India, Polymers Service, Order Fulfillment SpecialistJob Summary: We are seeking a skilled Order Fulfillment Specialist to join our team in India. As a key member of our Polymers Service team, you will be responsible for managing orders and ensuring timely delivery to our customers.Key Responsibilities:Manage daily Order-to-Cash...
-
Order Fulfillment Specialist
4 weeks ago
Gurgaon, Haryana, India adidas Full timeOrder Fulfillment Specialist - IndiaAbout the Role:We are seeking a highly skilled Order Fulfillment Specialist to join our team in India.Key Responsibilities:Manage and execute order books for various customers and channels, ensuring timely and accurate delivery of sales orders.Prepare and maintain reports to track order execution and visibility.Maintain a...
-
Service Fulfilment Excellence Coordinator
7 days ago
Gurgaon, Haryana, India Ikea Full timeJob DescriptionWe are seeking a highly motivated Service Fulfilment Excellence Coordinator to join our team. As a key member of our operations team, you will play a crucial role in ensuring the seamless delivery of services to our customers.About the RoleResponsible for the daily operation of assigned solutions, enabling Service Fulfilment and excellence in...
-
Fulfillment Operations Manager
3 weeks ago
Gurgaon, Haryana, India Salesforce Full timeAbout the RoleAt GreyOrange, we're looking for a skilled professional to lead our Fulfillment Operations team. As a Fulfillment Operations Manager, you'll be responsible for overseeing the daily operations of our warehouse, ensuring that orders are processed efficiently and effectively.Key ResponsibilitiesTeam Management - Supervise and mentor a team of...
-
Gurgaon, Haryana, India Ikea Full timeJob OverviewWe are seeking a skilled Service Fulfilment Operations Development Manager to join our team. This role plays a critical part in driving business growth and customer satisfaction by overseeing the development and implementation of home furnishing services capabilities.ResponsibilitiesDevelop and execute strategies to improve operational...
-
CIM - Customer Service Operations Specialist
4 weeks ago
Gurgaon, Haryana, India Agilent Full timeJob OverviewAgilent is seeking a highly skilled Customer Service Operations Specialist to join our global support team. In this role, you will be responsible for interfacing with customers, logistics, manufacturing, and sales representatives to handle pre-sales and post-sales service functions.Key ResponsibilitiesRespond to and provide assistance to Agilent...
-
Fulfillment Operations Manager
3 weeks ago
Gurgaon, Haryana, India ASSPL - Haryana Full timeJob DescriptionWe are seeking a highly experienced operations manager to support the continued expansion of our India network in the role of FC Launch Project Manager. The successful candidate will lead the program management of Fulfillment Operations and selected other cross-functional start-up activities, championing, challenging, and sometimes signing off...
-
Senior Fulfillment Operations Manager
1 month ago
Gurgaon, Haryana, India ASSPL - Haryana Full timeJob SummaryWe are seeking a highly experienced operations manager to support the continued expansion of our India network. The successful candidate will be responsible for the program management of Fulfillment Operations and selected other cross-functional start-up activities. They will champion, challenge, and sometimes sign off on network standards,...
-
Senior Fulfillment Operations Manager
3 weeks ago
Gurgaon, Haryana, India ASSPL - Haryana Full timeJob SummaryWe are seeking an experienced operations manager to support the expansion of our India network as a FC Launch Project Manager.This role will be responsible for program management of Fulfillment Operations and selected cross-functional start-up activities, championing and executing assigned pre-launch tasks, and being accountable for building...
-
Lending Services Specialist
2 days ago
Gurgaon, Haryana, India NAB Full timeAbout This RoleAt NAB, we are seeking an experienced Lending Services Specialist to join our team. In this critical role, you will be responsible for delivering exceptional customer experiences while ensuring adherence to Standard Operating Procedures (SOPs). Your attention to detail and ability to adapt to changing situations will make you an invaluable...
-
Operational Service Delivery Specialist
1 week ago
Gurgaon, Haryana, India Aon Full timeThe Aon Operations team is seeking an experienced Operational Service Delivery Specialist to support the delivery of exceptional client service.Job DescriptionThis role will be accountable for supporting operational service delivery to clients through the Operations teams by:Providing key contact support for Operations teams with regards to general knowledge...