Product Development Lead

4 weeks ago


India Atlas Full time

About Atlas

Atlas is a customer support platform that focuses on delivering exceptional customer experiences. With a strong emphasis on innovation and customer satisfaction, we're revolutionizing the way businesses interact with their customers.

Job Summary

We're seeking a talented Founding Product Manager to join our team. As a key member of our product development team, you will be responsible for researching and writing detailed product specs, making strong business cases for new features, and responding to customer questions and feature requests.

Responsibilities

  • Develop and maintain a deep understanding of our customers' needs and preferences.
  • Collaborate with cross-functional teams to design and deliver new features and products.
  • Communicate effectively with customers, providing timely and informative responses to their inquiries.
  • Work closely with the founding team to ensure seamless communication and issue resolution.

Requirements

  • Strong analytical and problem-solving skills, with the ability to prioritize and make decisions with limited information.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members.
  • Experience working in a fast-paced startup environment, with a passion for driving product development and customer growth.


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