Current jobs related to Onsite Technical Support Specialist - Chennai, Tamil Nadu - Sitel

  • Technical Support Specialist

    1 month ago

    Chennai, Tamil Nadu, India Gigamon Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our EMEA/APAC technical support team. As a Technical Support Specialist, you will be responsible for resolving customer issues and providing top-notch customer service.Key ResponsibilitiesActive participant in the customer support center to assist Global Support team with...

  • Technical Support Specialist

    4 weeks ago

    Chennai, Tamil Nadu, India NielsenIQ Full time

    Job Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our customers and resolving technical issues in a timely and professional manner.Key Responsibilities:Provide technical support to...

  • Technical Support Specialist

    3 weeks ago

    Chennai, Tamil Nadu, India Zebronics India Pvt Ltd Full time

    Job Title: Technical Support SpecialistAbout Us: Zebronics India Pvt Ltd is a leading electronics manufacturing company in India, committed to delivering innovative and high-quality products to our customers.Job Summary: We are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible...

  • Technical Support Specialist

    1 month ago

    Chennai, Tamil Nadu, India Gloposnet Systems Private Limited Full time

    Job Title: Technical Support SpecialistGloposnet Systems Private Limited, a leading company in advanced EPOS systems, seeks a dedicated Technical Support Specialist to join their team in Madipakkam, Chennai. This full-time position is suitable for freshers with up to 1 year of work experience.Responsibilities:Provide first-level support to clients via...

  • Technical Support Specialist

    2 weeks ago

    Chennai, Tamil Nadu, India Wipro Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Wipro. This role requires a strong understanding of process knowledge and tools, as well as excellent problem-solving skills.

  • Technical Support Specialist

    1 month ago

    Chennai, Tamil Nadu, India Copeland Full time

    About the RoleThe Application Support Team at Copeland is seeking a highly skilled Technical Support Specialist to join their team. As a Technical Support Specialist, you will play a critical role in the development and support of CPQ applications, working with modern tools such as Microsoft Azure & DevOps.Your ResponsibilitiesWork with Software developers...

  • Technical Support Specialist

    4 weeks ago

    Chennai, Tamil Nadu, India Wipro Full time

    Job SummaryWipro is seeking a skilled Technical Support Specialist to join our team. The ideal candidate will have a strong background in software and hardware support, with excellent problem-solving skills and a passion for delivering exceptional customer service.Key ResponsibilitiesProvide technical support and troubleshooting for software and hardware...

  • Technical Support Specialist

    4 weeks ago

    Chennai, Tamil Nadu, India Expeditors Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Expeditors. As a key member of our support team, you will be responsible for providing enterprise-level technical support to our customers via various channels.Responsibilities and Qualifications:Provide technical support via phone, email, chat, and other channels as...

  • Technical Support Specialist

    1 week ago

    Chennai, Tamil Nadu, India CIAR Software Solutions Pvt Ltd Full time

    Company OverviewCIAR Software Solutions Pvt Ltd is a leading provider of software solutions for the restaurant and hotel industries.We are seeking an experienced Junior Technical Support Specialist to join our team at CIAR Software Solutions Pvt Ltd in Chennai, Tamil Nadu, India.This full-time position requires strong technical skills and excellent...

  • Technical Support Specialist

    4 weeks ago

    Chennai, Tamil Nadu, India ADCI - Karnataka Full time

    About the RoleThe ideal candidate will possess strong technical skills and a passion for delivering exceptional customer experiences. As a Technical Support Specialist at ADCI - Karnataka, you will be responsible for providing top-notch support for our software applications, troubleshooting complex issues, and collaborating with our engineering team to...

  • Technical Support Specialist

    3 weeks ago

    Chennai, Tamil Nadu, India Getinz Full time

    Job Title: Technical Support Specialist - Cloud ServicesAbout the Role: We are seeking an experienced Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our customers, troubleshooting and resolving complex technical issues, and maintaining a high level of customer...

  • Technical Support Specialist

    3 weeks ago

    Chennai, Tamil Nadu, India FIS Full time

    Job OverviewFIS is seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical expertise to internal and external clients.Key ResponsibilitiesMonitor and respond to alerts and incidents in our 24x7 processing environment.Provide level 1...

  • Technical Support Specialist

    3 weeks ago

    Chennai, Tamil Nadu, India Thermo Fisher Scientific Full time

    As a Technical Support Specialist at Thermo Fisher Scientific in India, you will play a critical role in delivering exceptional technical support to our customers.About the RoleThe ideal candidate will have a strong background in instrumentation and electronics, with excellent communication and interpersonal skills. You will be responsible for providing...

  • Technical Support Specialist

    4 weeks ago

    Chennai, Tamil Nadu, India Enlighted Energy Systems Pvt Ltd Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Enlighted Energy Systems Pvt Ltd. The ideal candidate will have excellent written and oral communication skills, with the ability to provide detailed technical updates and communicate effectively with customers.Key ResponsibilitiesProvide technical support to...

  • Technical Support Specialist

    7 hours ago

    Chennai, Tamil Nadu, India Chargebee Full time

    We are seeking a highly skilled Technical Support Specialist to join our Premium Support team at Chargebee. This role offers the opportunity to provide exceptional support to customers who have subscribed to our premium support offerings, ensuring their satisfaction and loyalty.The successful candidate will be responsible for developing and maintaining a...

  • Technical Support Specialist

    2 days ago

    Chennai, Tamil Nadu, India PayTabs Global Full time

    About This RoleAt PayTabs Global, we're seeking an experienced Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our merchants and partners.Job SummaryWe are looking for a highly skilled and motivated individual with strong technical expertise to provide...

  • Technical Support Specialist

    4 weeks ago

    Chennai, Tamil Nadu, India TD SYNNEX Full time

    Role Overview:As a Technical Support Specialist at TD SYNNEX, you will be responsible for delivering high-quality technical support services to our clients. This involves determining the scope of work, calculating resources required, and advising senior engineers on preparing quotations.Responsibilities:Install and configure services as per approved...

  • Technical Support Specialist

    1 month ago

    Chennai, Tamil Nadu, India Teamware Solutions ( A division of Quantum Leap Co Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Teamware Solutions (A division of Quantum Leap Co). As a key member of our support team, you will be responsible for providing top-notch technical support to our customers.Key ResponsibilitiesRespond promptly to technical issues and troubleshoot problems.Diagnose and...

  • Technical Support Specialist

    4 weeks ago

    Chennai, Tamil Nadu, India Wipro Full time

    Job Summary:The Technical Support Specialist will provide effective technical support to the process, actively resolving client issues directly or through timely escalation to meet process SLAs. The role will involve managing transactions as per required quality standards, fielding all incoming help requests from clients, and documenting all pertinent end...

  • Technical Support Specialist Opportunity

    1 month ago

    Chennai, Tamil Nadu, India @ Six Sigma Full time

    Job OpportunityAt @ Six Sigma, we are seeking a talented Technical Support Specialist to join our team. This is a permanent role that offers a salary of 16000 and a chance to work in the IT domain.Key ResponsibilitiesProvide technical support to clientsResolve technical issuesWork in a team environmentDevelop technical skillsStay up-to-date with industry...

Onsite Technical Support Specialist

1 month ago

Chennai, Tamil Nadu, India Sitel Full time
Job Description

Technical Support and Maintenance Specialist

Sitel is seeking a highly skilled Technical Support and Maintenance Specialist to join our team. As a key member of our technical support team, you will be responsible for providing technical support and maintenance services to our clients.

Key Responsibilities:

  • Provide technical support and maintenance services to clients, including troubleshooting, deploying, configuring, and supporting operating systems on desktop and mobile devices.
  • Responsible for PC's, Printers, Servers and related equipment, including monitor, keyboard, mouse, hard drive, etc.
  • Maintain user PCs, including upgrades and configuration as needed.
  • Keep inventory of all equipment, software, and license users.
  • Install, configure, and upgrade PC software.
  • Strong communication skills (across all levels of the organization).
  • Administration and Maintenance of Dialer.
  • Tickets SLA
  • Managing checks for the dialer to keep it optimized
  • Managing the required maintenance schedules with the OEM to keep the UCI functioning at an optimal level

Requirements:

  • Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise.
  • Ability deploy, configure, and support operating systems on desktop and mobile.
  • Windows Operating system support for – Win 7.1, SP1 & Win 8.
  • Installation of standard software.
  • Installation of application clients on Desktops and Laptops.
  • Hardware and Software upgrade on end-user computing devices.
  • Configuration of printers, WI-FI, emails.
  • Managing disk/folder sharing and permission settings on desktops.
  • Identify the frequent problems and reporting SITEL about the generic solution.
  • Installation of Patch Updates using tool / Manual as per the frequency set by SITEL.
  • Prepare & Maintain standard Operating Environment (SOE) with images for quick roll out.
  • SITEL will provide access to MS Lync or other custom tool to CMS engineers to aid remote support.
  • Voice & Network – need to have basic L1 knowledge, crimping, colour codes, troubleshooting techniques, etc.
  • Voice – Resource should be able to configure desk phones (Avaya).

About Sitel

Sitel is a leading provider of customer experience (CX) and business process outsourcing (BPO) solutions. We help our clients deliver exceptional customer experiences across all touchpoints, including voice, chat, email, and social media.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for career growth and professional development.
  • A competitive salary and benefits package.
  • A comprehensive training program to ensure your success in the role.

How to Apply:

If you are a motivated and experienced technical professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].