ServiceNow Expert Engineer
3 weeks ago
Job Opportunity
REQUIREMENTS:
- Elevated ServiceNow Development skills focusing on Service Portal, Webservices, ITSM, Employee Center and HRSD or SecOps or ITOM.
- Hands-on experience in ServiceNow integrations with third-party systems.
- Deep understanding of ITIL principles and ability to translate business requirements into technical solutions.
- Implementing technical solutions and conducting component Integration Tests.
- Configuring ServiceNow using scripting (UI Policies/Actions, Business Rules, Client Scripts, Jelly scripting, Angular JS).
- Communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.
- Mentoring team members to meet client needs and holding them accountable for high standards of delivery.
- Excellent communication and interpersonal skills.
RESPONSIBILITIES:
- Developing and reviewing high-quality code.
- Understanding functional requirements thoroughly and analyzing client needs in the context of the project.
- Envisioning the overall solution for defined functional and non-functional requirements, and defining technologies, patterns, and frameworks to realize it.
- Determining and implementing design methodologies and tool sets.
- Enabling application development by coordinating requirements, schedules, and activities.
- Leading/supporting UAT and production rollouts.
- Creating, understanding, and validating WBS and estimated effort for given module/task, and justifying it.
- Addressing issues promptly and responding positively to setbacks and challenges with a mindset of continuous improvement.
- Giving constructive feedback to team members and setting clear expectations.
- Assisting team members in troubleshooting and resolving complex bugs.
- Developing solutions to any issue raised during code/design review and justifying the decision taken.
- Carrying out POCs to ensure suggested design/technologies meet requirements.
Qualifications
Bachelor's or Master's degree in computer science, Information Technology, or a related field.
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