ServiceNow CSM Lead Consultant

1 day ago


Bengaluru, Karnataka, India Appizion Consulting & Solutions Full time

About Us:

Appizion Consulting & Solutions is a dynamic organization seeking an experienced ServiceNow CSM Lead Consultant to drive the technical vision and implementation of our ServiceNow platform.

We offer a competitive salary of $120,000 per annum, plus benefits.

**Job Description:**

We are looking for a highly skilled professional to lead the configuration, customization, and integration of ServiceNow CSM modules. As a ServiceNow CSM Lead Consultant, you will be responsible for ensuring the successful implementation and ongoing support of our ServiceNow platform.

**Key Responsibilities:**

1. **Technical Leadership**: Develop and implement ServiceNow CSM solutions that adhere to best practices and ServiceNow standards.

2. **Configuration and Customization**: Configure and customize ServiceNow CSM modules to meet business requirements, including workflows, forms, scripts, and reports.

3. **Integration**: Integrate ServiceNow CSM with other applications and systems, ensuring seamless data flow and automation.

4. **Problem-Solving**: Diagnose and troubleshoot technical issues, providing timely solutions and workarounds.

5. **Quality Assurance**: Conduct thorough testing to ensure the quality and reliability of ServiceNow implementations.

6. **Team Collaboration**: Collaborate effectively with business analysts, developers, and other stakeholders to understand requirements and deliver solutions.

7. **Knowledge Sharing**: Share knowledge and best practices with team members to foster a culture of continuous learning.

**Required Skills and Experience:**

We require 7-10 years of experience in ServiceNow, with a strong focus on CSM modules. You must have a deep understanding of ServiceNow architecture, workflows, scripting, and integrations. Experience in designing, developing, and implementing ServiceNow solutions is essential.

**Benefits:**

We offer a range of benefits, including health insurance, retirement savings plan, and paid time off.



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