Retail Operations Leader

2 weeks ago


Bengaluru, Karnataka, India Aditya Birla Group Full time

Job Summary:

We are seeking a highly skilled Retail Operations Leader to join our team at Aditya Birla Group. As a key member of our retail operations team, you will be responsible for leading the development and implementation of retail strategies across multiple regions.

Key Responsibilities:

  • Contribute to the formulation and direction of the retail strategy, implementing projects and trials for the regions
  • Communicate business and area objectives to ABMs, ensuring they remain informed of business activity and required contribution to targets
  • Tap into business potential for the region, generating footfall and creating store business plans in consultation with RBMs and the team
  • Analyze competition information to build a picture of competition strategy, identifying emerging opportunities and threats and recommending actions to benefit from the emerging trend
  • Manage the relationship with franchisees from a business perspective, resolving conflicts and ensuring compliance with SOPs
  • Monitor RRM and audit reports, picking up recurring trends and ensuring that visual presentations of all stores represent the brand image
  • Support the delivery of marketing campaigns and analyze quality of store opening, monitoring operations and ensuring compliance with cash, stock, and cost management
  • Identify underperforming stores and develop business plans to address and manage issues effectively
  • Encourage RBMs to seek knowledge of competitor activity and local market conditions, making recommendations to drive the business forward

About the Role:

This role is a great opportunity for a retail operations professional to join a leading company like Aditya Birla Group and make a real impact on our retail business. You will be working closely with our retail team to develop and implement retail strategies that drive business growth and customer satisfaction.


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