Client Solutions Expert

7 days ago

Mumbai, Maharashtra, India beBeeServicing Full time ₹ 60,00,000 - ₹ 1,20,00,000

Role Overview

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The Client Servicing Executive plays a vital role in fostering strong relationships with clients, acting as their primary point of contact for all needs and inquiries.

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Key Responsibilities:

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  • Client Relationship Management: Develop and maintain robust client relationships by serving as the primary point of contact for their needs, inquiries, and concerns.">
  • Client Requirements Understanding: Gather and analyze client briefs to comprehend their objectives, preferences, and expectations for advertising campaigns or projects.">
  • Project Execution Coordination: Liaise between clients and internal teams to ensure seamless project execution while meeting client expectations and deadlines.">
  • Proposal and Report Presentation: Prepare and present advertising proposals, campaign strategies, progress reports, and performance analytics to clients.">
  • Strategic Guidance: Offer strategic advice and recommendations to clients based on market trends, consumer insights, and advertising best practices.">
  • Issue Resolution: Address client concerns, complaints, or conflicts promptly and professionally.">
  • Industry Trend Awareness: Stay abreast of industry developments, competitor activities, and emerging advertising trends.">
  • Client Loyalty: Proactively engage with clients to identify opportunities for upselling or cross-selling additional services.">
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Requirements:

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  • Bachelor's degree in Marketing, Advertising, Communications, Business, or a related field.">
  • 1–2 years of experience in an advertising or marketing agency environment.">
  • Excellent verbal and written communication skills.">
  • Strong presentation skills with the ability to build and deliver engaging client presentations.">
  • Proficient in MS Word/Excel and Google Slides.">
  • Highly organized with strong attention to detail.">
  • Proactive, solution-oriented, and able to manage multiple tasks simultaneously.">

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