Operations Director

3 days ago

Bengaluru, Karnataka, India SmartQ Full time
SmartQ Overview
We are a leading B2B food tech company built on four pillars: great people, great food, great experience, and greater good. Our DNA is rooted in solving complex business problems with heart and analyzing possible solutions with our minds. We strive to serve our clients wholeheartedly, leveraging the stability of an MNC and the agility of a start-up to expand across 17+ countries. With over 600 successful collaborations, we've grown from strength to strength by blending exuberant youth with exceptional experience.
Bengaluru, our headquarters, is known as the innovation hub where we've become the global leader in the institutional food tech space. Recently acquired by Compass group, the world's largest foodservice company with an annual turnover of $20 billion USD,
To know more about the five key pillars that surround our culture, check out our LinkedIn 'Life' page. You'll be amazed to be part of our growth story - you're passionate about driving operational excellence and innovation?
Job Summary
We're seeking an experienced Operations Director who will play a critical role in streamlining and optimizing our business processes. As a key member of our team, your responsibilities will include overseeing daily operations, ensuring high-quality and efficiency standards, and collaborating with cross-functional teams to design and implement strategic initiatives.
Main Responsibilities:
* Lead the company's dynamic food service sales efforts and develop/maintain relationships with food service institutions at all levels
* Manage an individual expense account within budget guidelines
* Maintain ongoing relationships with customers and drive conversations to inform them about new developments in our products
* Develop quotes and proposals
* Negotiate by phone, email, and in person. Must be comfortable with legal documents
* Attend client meetings, food committee meetings, and other events related to clients
* Maintain effective, professional relationships with customers, vendors, and fellow employees
* Administer unit operations in accordance with SmartQ standards, handle contract specifications, and statutory regulations.
Qualifications:
* Experience in the food industry required
* Strong work ethic, integrity, and personal accountability to be a self-starter and make independent decisions
* The ability to handle pressure and meet deadlines
* Flexible and willing to take on any tasks to support team efforts
* Excellent written and verbal communication skills
* Strong interpersonal skills
* Sound knowledge and experience in working with food, technology, and leveraging people
* Results-oriented, be accountable, and hold accountable
* Proven experience in managing successful teams in a similar environment
* Basic Food Hygiene certificate and knowledge of HSEQ standards
* Excellent financial and application acumen
* Self-motivated, agile, and able to adapt to a changing environment
Benefits:
SmartQ is an innovative and dynamic company that values its employees and strives to create a positive and fulfilling work environment. Here are some key benefits that make SmartQ an excellent choice for prospective employees:
* Innovative Work Culture: We foster an innovative and collaborative work culture, encouraging employees to think outside the box and contribute creative solutions to challenges.
* Career Growth and Development: We're committed to the professional development of our employees. Ongoing training programs, mentorship opportunities, and a clear career path ensure employees achieve their professional goals.
* Work-Life Balance: We understand the importance of work-life balance and strive to create a supportive environment that allows employees to excel in their careers without sacrificing their personal lives.
* Competitive Compensation and Benefits: We offer competitive salaries and a comprehensive benefits package, including health insurance, retirement plans, and other perks to ensure the well-being and financial security of our employees.
* Diverse and Inclusive Environment: We value diversity and inclusion, creating a workplace that celebrates differences and provides equal opportunities for all employees.
* Flexibility: We recognize the changing nature of work and support flexible work arrangements, including remote work options, to accommodate diverse needs and preferences.
* Team Collaboration: We believe in the power of teamwork, fostering a sense of camaraderie and shared achievement among employees.
* Social Responsibility: We're dedicated to corporate social responsibility and encourage employees to participate in community service initiatives and environmental sustainability programs.
* Fun and Engaging Work Environment: We believe that a positive and fun work environment enhances productivity and job satisfaction, organizing team-building activities, social events, and other initiatives to promote a sense of camaraderie among employees.

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