Cloud Support Team Lead
1 month ago
About the Role
We are seeking a highly skilled Cloud Support Team Lead to join our team at Trimble. As a key member of our Cloud Support Team, you will be responsible for supporting and monitoring our cloud-based technologies, as well as providing our customers with an intuitive product experience.
Key Responsibilities
- Provisioning and maintaining infrastructure in AWS cloud.
- Maintaining and improving the current CICD pipeline (Github workflow & Jenkins).
- Developing new terraform modules as per requirement.
- Application deployment automation using Ansible.
- Review and maintain IAC repositories in bitbucket.
- Fixing AWS/Azure non-compliance wherever possible - Security controls and best practices.
- Providing leadership and guidance to a high-performing global team of Site Reliability Engineers.
- Teaching how to adopt reliability engineering practices such as error budgets, blameless retrospectives, chaos engineering, etc.
- Identifying problems and opportunities for improvements that are common across many teams and services.
- Developing services to handle automatic recovery from incidents and disasters.
- Participating in troubleshooting, capacity analysis and planning, and performance analysis.
- Designing cost controls and rolling out the cost optimization strategy.
- Responding on-call to incidents with quick and effective resolutions.
Requirements
- Minimum 5+ years experience in technical and people management.
- History of supporting applications and infrastructure in Production.
- Experience in Capacity planning and Cost optimization.
- Experience with AWS services.
- Deep understanding of Linux/Unix operating systems.
- Experience using a high-level scripting language (Python preferred) and IaC tools (Terraform, CloudFormation).
- Containerization experience, from the deployment of the platform and maintenance to creating and deploying services to it.
- Solid experience in cloud server infrastructure setup and configuration.
- Excellent written and verbal communication and interpersonal skills in a strong-matrix organization environment.
- Familiarity with commonly accepted software development processes and methodologies.
About Trimble
Trimble is transforming the way the world works by delivering products and services that connect the physical and digital worlds. Our core technologies in spatial positioning, modeling, connectivity and data analytics enable customers to improve productivity, quality, safety, and sustainability in design, architecture, and construction.
Trimble is proud to be an Equal Opportunity and Affirmative Action Employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, status as a covered veteran in accordance with applicable federal, state and local laws, or any other protected factor. EOE/M/F/V/D
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