Restaurant Operations Manager

2 weeks ago


Gurgaon, Haryana, India 32nd Full time

About 32nd

We are a legacy real estate company with a focus on commercial, co-working, hospitality and luxury retail spaces across India.

About Izakaya

Izakaya brings the vibrant flavours of traditional Japanese food to all. Inspired by Japan's fast-paced restaurants and communal culture, we aim to create a memorable dining experience for our guests.

The Role

As an organized and energetic Restaurant Operations Manager, you will support the Restaurant Manager in ensuring smooth daily operations and maintaining high standards of service. You will work closely with both the front-of-house and kitchen teams, focusing on customer satisfaction and operational excellence.

Key Responsibilities:

  • Support the Restaurant Manager in daily operations, meeting service standards and exceeding customer expectations.
  • Supervise and develop the front-of-house team, providing guidance, training and mentorship as needed.
  • Address and resolve guest inquiries, feedback or complaints promptly and professionally.
  • Manage inventory levels for front-of-house supplies, placing orders within budget.
  • Assist in developing initiatives to increase customer loyalty and brand reputation.
  • Maintain cleanliness and aesthetics of the dining area, adhering to health and safety standards.

Requirements:

  • Experience in supervisory or management roles in restaurants, preferably with Japanese cuisine exposure.
  • Strong interpersonal and communication skills with a customer-centric approach.

Compensation:

We offer a competitive salary of ₹ 80,000 - ₹ 1,20,000 per month, commensurate with experience and qualifications.



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