Sales and Customer Service Representative

2 weeks ago


Pune, Maharashtra, India Executive81 HR Solutions Pvt. Ltd. Full time

We are seeking an exceptional Sales and Customer Service Representative to join our Executive81 HR Solutions Pvt. Ltd. team in Viman Nagar, Pune.

  • With 1-3 years of experience in travel sales or a similar role, you will leverage your strong sales and negotiation skills to sell travel packages to potential clients and achieve sales targets.
  • Your excellent communication and interpersonal skills will enable you to understand clients' needs and preferences to recommend suitable travel options.
  • You will provide top-notch customer service, ensuring customer satisfaction by handling inquiries and resolving any issues or complaints efficiently.
  • To build and maintain strong relationships with clients, you will stay updated with industry trends and travel destinations, collaborating with other team members to achieve team goals.
  • The ideal candidate will possess a Bachelor's degree in Hospitality, Tourism, or a related field and proficiency in using travel reservation systems and MS Office suite.

Responsibilities

  • Sell travel packages to potential clients and meet sales targets.
  • Understand clients' needs and preferences to recommend suitable travel options.
  • Provide exceptional customer service and ensure customer satisfaction.
  • Build and maintain strong relationships with clients.
  • Handle customer inquiries and resolve any issues or complaints.
  • Stay up-to-date with industry trends and travel destinations.
  • Collaborate with other team members to achieve team goals.

**Salary:** ₹600,000 per annum (based on the location and industry standards).



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