Customer Engagement Manager

3 weeks ago


Hyderabad, Telangana, India 5100 Kyndryl Solutions Private Limited Full time

{'title': 'Account Management Role', 'description': 'As a key member of our team, you will be responsible for developing and executing cutting-edge account strategies that drive proactive account growth. You will work closely with other sales team members to ensure a seamless account management process and collaborate with project teams to address challenges, optimize delivery processes, and ensure client satisfaction.', 'requirements': '10 years of relevant experience in managing or building/growing the GCC business. Experience in GCC/GIC business is Mandatory. Identify and pursue new business opportunities within existing client accounts, focusing on IT services and consulting.', 'responsibilities': 'Build and nurture strong relationships with key clients in Global In-house Centers (GICs). Act as the primary liaison between the organization and clients, understanding their business needs and challenges. Lead contract negotiations, ensuring favorable terms for both the client and the organization.', 'benefits': 'State-of-the-art resources, Fortune 100 clients, and a company-wide volunteering and giving platform. Employee learning programs give access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more.'}



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