Strategic Product Leader for Customer Experience

4 days ago

Gulbarga, Karnataka, India beBeeStrategy Full time ₹ 40,00,000 - ₹ 50,00,000

Lead the vision and direction for our customer experience platform, delivering strategic product decisions that drive business growth and customer satisfaction.

The ideal candidate will possess a deep understanding of customer experience platforms and have a proven track record of developing and executing product strategies that meet market demands. They will be able to work collaboratively with cross-functional teams to identify opportunities, prioritize features, and develop compelling product offerings that resonate with customers.

Responsibilities
  • Product Vision
  • Create and communicate a clear product vision that aligns with business objectives and customer needs.
  • Market Analysis
  • Conduct thorough market analysis to identify trends, opportunities, and threats that impact our customer experience platform.
  • Feature Development
  • Prioritize and develop features that address customer pain points and meet market demands.
  • Collaboration
  • Work closely with sales, marketing, and development teams to ensure alignment and effective execution of product strategy.
  • Customer Engagement
  • Engage with customers to understand their needs, gather feedback, and build strong relationships.
Requirements
  • Bachelor's degree or equivalent in Computer Science, Marketing, or related field.
  • Proven experience in product management, preferably in customer experience platforms.
  • Strong analytical and problem-solving skills, with ability to think critically and strategically.
  • Excellent communication and interpersonal skills, with ability to collaborate effectively with cross-functional teams.
  • Passion for customer-centric product development and commitment to delivering high-quality products.
Benefits
  • Competitive salary and bonus structure.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • Generous paid time off and holidays.
  • Opportunities for professional growth and development.
About Us

We are a leading provider of customer experience solutions, dedicated to helping businesses deliver exceptional experiences that drive customer loyalty and revenue growth.

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