Customer Experience Manager

20 hours ago


India Six Senses Hotels Resorts Spas Full time

Six Senses Vana, Dehradun is a luxury hotel that offers a unique blend of wellness, sustainability, and exceptional guest experiences.

We are seeking an experienced Customer Experience Manager to lead our Guest Experience department in delivering outstanding products and services that meet the highest brand standards.

As a key member of our team, you will be responsible for ensuring seamless operations, fostering partnerships with other departments, and promoting a cost-focused philosophy through training and education.

The ideal candidate will possess a strong background in front office and guest service, with a proven track record in luxury hotels. A bachelor's degree in hotel management or a related field is preferred, along with fluency in English.

This is a challenging yet rewarding role that requires attention to detail, excellent communication skills, and a passion for delivering exceptional customer experiences.

We offer a competitive salary package, including a base salary of ₹ 2,500,000 per annum, depending on experience and qualifications. This includes a range of benefits, including health insurance, retirement savings, and opportunities for professional growth and development.



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