ServiceNow Solutions Architect

2 weeks ago


Gurgaon, Haryana, India R1 RCM Full time

We are seeking a seasoned ServiceNow Solutions Architect to join our fast-growing team at R1 RCM.

About the Role:

This is an exciting opportunity for a highly skilled and experienced architect to drive innovation and deliver cutting-edge solutions on the ServiceNow platform. As a ServiceNow Solutions Architect, you will be responsible for designing and implementing scalable and efficient solutions that meet the evolving needs of our healthcare clients.

Responsibilities:
  1. Analyze business requirements and design solutions that align with the company's strategic objectives.

  2. Collaborate with cross-functional teams to ensure seamless integration and implementation of ServiceNow solutions.

  3. Develop and maintain system designs, architecture, and operations documentation.

  4. Provide advanced application support and training to internal team members.

  5. Maintain and improve existing ServiceNow solutions, ensuring they continue to meet the evolving needs of our clients.

Requirements:
  1. Bachelor's degree in Computer Science or equivalent.

  2. 8+ years of proven experience in designing and implementing solutions on the ServiceNow platform.

  3. 7+ years of experience with writing and reading scripts in ServiceNow using Javascript.

  4. 7+ years of experience with HAM, SAM, and ITSM processes, maintenance, and development.

  5. Solid verbal and written communication skills, with the ability to adapt messaging to varying stakeholder levels.

  6. SaaS Experience/Cloud Development Experience.

  7. Strong analytical, estimating, and problem-solving skills.

  8. Excellent communication, interpersonal, and collaboration skills.

Desired Qualifications:
  1. Experience administering/developing within HAM/SAM.

  2. Experience administering/developing within SPM.

  3. ServiceNow Certifications (Integration Hub, HAM, SAM, ITSM, CSDM).

About R1 RCM:

We are a leading provider of technology-enabled revenue cycle management services for healthcare providers. Our mission is to help healthcare organizations achieve financial excellence by providing innovative solutions and exceptional service.

We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience.



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