Senior Operations Manager

3 weeks ago


Navi Mumbai, Maharashtra, India IDBI Intech Full time

Key Responsibilities:

As a Senior Operations Manager at IDBI Intech, you will be responsible for ensuring timely resolution of issues and improving user satisfaction by proactively responding to all queries. Additionally, you will coordinate internal resources and third-party vendors for seamless project execution. Your tasks will include creating and maintaining project documentation, coordinating with the IT Helpdesk team for issue resolution, and documenting learnings in the Trouble Shooting Manual.

Requirements:

  • Ability to work independently and as part of a team
  • Excellent analytical and troubleshooting skills
  • Ability to learn and understand applications quickly


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