Digital Operations Manager

4 weeks ago


Pune, Maharashtra, India Practicology Full time
Job Description:

We are seeking an experienced Digital Operations Manager to join our team at Practicology. The successful candidate will be responsible for managing digital projects across various business areas, including sales and business development, client and account management, and business operations.

Key Responsibilities:

• Collaborate with agency channel teams to align objectives and goals
• Manage client budgets and forecasts
• Identify efficiencies to drive contribution margin
• Lead and mentor team members and colleagues
• Ensure delivery excellence of client roadmaps
• Understand individual client brand and objectives
• Ensure client retention and satisfaction is maintained profitably
• Provide executive guidance to team around commerciality and communications with clients
• Build trust with senior client stakeholders

About Us:

At Practicology, we celebrate diversity and are committed to creating an inclusive environment for all employees. We believe in working collaboratively with our team members to drive business growth and profitability. If you are a motivated and experienced digital operations professional looking for a new challenge, we would love to hear from you.

Requirements:

• At least 7 years' experience in a digital and operations based role
• Proven project management experience across multiple business areas
• Strong communication and stakeholder management skills
• Proficiency in Google Sheets or Excel
• Excellent presentation skills using PowerPoint or Google Slides
• Strong attention to detail
• Commercially minded with a focus on driving business growth
• Experience project managing a multi-channel team
• Passion for ecom and digital with extensive experience
• Proven track record developing positive client relationships
• Highly skilled communicator, with excellent presentation skills
• Strong business acumen - experience driving commercial growth with strong sales and negotiation skills
• Excellent attention to detail
• Collaborative and astute - able to build trust and respect within a network
• A self-motivator who is constantly learning about what's new in the digital and ecommerce industry
• Proficiency in Google Sheets or Excel, PowerPoint or Google Slides and Asana (or similar project management tool)

What We Offer:

We offer a competitive salary and benefits package, as well as the opportunity to work with some of Australia's most respected retailers. If you are passionate about digital operations and are looking for a new challenge, we would love to hear from you.

Practicology is an equal opportunity employer and welcomes applications from diverse candidates. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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