Operations Management Specialist

2 weeks ago


Bengaluru, Karnataka, India WELLS FARGO BANK Full time
About the Role

We are seeking a highly skilled Operations Associate Manager to join our team at Wells Fargo Bank.

This is a challenging and rewarding role that involves supervising a team of Operations Specialists responsible for processing servicing-related tasks, identifying problems, and developing metrics to measure growth and performance. The ideal candidate will have strong leadership skills, excellent communication abilities, and a proven track record of success in operations management.

Key Responsibilities
  • Supervise a team of Operations Specialists and ensure timely completion, quality, and compliance within the operation area.
  • Work independently on moderately complex issues and projects, leveraging interpretation of policies, procedures, and compliance requirements.
  • Identify opportunities for process improvement and risk control development, escalating issues to senior management as needed.
  • Provide training, performance evaluation, and coaching of less experienced team members.
  • Making daily supervisory decisions and resolving moderately complex business issues related to team supervision, work allocation, and daily operational tasks under direction of Operations management.
Requirements
  • 2+ years of Operations experience, or equivalent demonstrated through one or a combination of work experience, training, military experience, or education.
  • 1+ years of leadership experience.
Desired Qualifications
  • Graduates/Post-Graduates (Commerce preferred).
  • Overall 5-8 years of pre-underwriting/underwriting support functions in US Residential Mortgage.
  • 2+ years of people management experience.
  • Excellent communication skills.
Job Expectations
  • Willingness to work in any shifts, including late evening shifts (i.e., 8:30 PM to 5:30 AM).

In this role, you can expect a competitive salary of $120,000-$160,000 per year, depending on your experience and qualifications. We offer a comprehensive benefits package, including health insurance, retirement savings plans, and paid time off.



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