Procurement Operations Expert

1 week ago


Gurgaon, Haryana, India Genpact Full time
Job Description

Welcome to Genpact, a global leader in digital transformation and process management. We are looking for a highly skilled Procurement Operations Expert to join our team.

About the Role:

This is an exciting opportunity to work in a fast-paced environment where you will be responsible for performing day-to-day operations while maintaining SLAs. You will solve queries related to procurement operations and coordinate with customers.

Main Responsibilities:

  • Conduct Bidding & Set up RFx Events as per stakeholders' requirements, develop reports based on inputs, and share findings with stakeholders.
  • Facilitate the onboarding process for new vendors, ensuring accurate documentation and compliance with company standards.
  • Manage supplier contracts, including contract administration and vendor performance monitoring.
  • Identify and mitigate shortages, implementing effective mitigation plans to minimize disruptions.
  • Manage material/item creation, ensuring accuracy and adherence to company policies.
  • Collaborate with business units to coordinate sourcing projects, driving value and efficiency.
  • Stay updated with relevant regulations, laws, and industry best practices related to procurement activities.
  • Provide support via functional mailboxes or ticketing tools to procurement teams and end-users.
  • Implement and enforce data security measures within procurement systems, ensuring confidentiality and integrity of sensitive information.
  • Monitor performance satisfaction, ensuring all SLAs are met and drive continuous improvement initiatives.

Requirements:

  • Bachelor's degree in any discipline or Postgraduate in SCM (Supply Chain Management).
  • Relevant professional work experience, preferably in process management or data modeling, ideally in the environment of SAP products (SAP S/4HANA, SAP Ariba, SAP BTP).
  • Confidence working in an internationally diverse environment and organization, with strong stakeholder management skills.
  • Fluency in English language.

Preferred Qualifications/Skills:

  • Excellent communication, ownership, and decision-making skills.
  • Demonstrated professional verbal/written communication and negotiation skills in English.
  • Strong analytical and problem-solving skills, with ability to work in an agile environment.
  • Good interpersonal skills and proficiency in MS Office.

About Genpact:

Genpact is an Equal Opportunity Employer, committed to creating a dynamic work environment that values diversity and inclusion, respect, and integrity, customer focus, and innovation. We believe in equal opportunities for all applicants and employees, regardless of race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or any other characteristic protected by applicable laws.

We do not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.



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