Warranty Claims Specialist

3 weeks ago


Pune, Maharashtra, India Masco Home Products India Full time
Job Summary

We are seeking a skilled Warranty Claims Specialist to join our team at Masco Home Products India.

Key Responsibilities

Warranty Claim Processing

Respond to warranty inquiries via email and resolve claim issues in a timely and professional manner.

Investigate and analyze claim data to ensure accuracy and validity, adhering to established warranty policies and business practices.

Enter hard copy warranty claim information into the Warranty Database, utilizing expertise in data mining and analysis to explore historical data and discover patterns.

Requirements
  • Excellent English verbal and written communication skills.
  • Ability to use a computer for extended periods.
  • At least two years' related experience and/or training in a customer service environment.
  • Experience in MS Office and Warranty Database.
  • Accurate and fast alpha-numerical data entry skills.
  • Attention to detail and ability to work in a quiet home office environment.
Education and Certifications

Bachelor's degree required.



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