Senior Business Partner Specialist

21 hours ago

Pune, Maharashtra, India beBeeBusiness Full time ₹ 1,04,000 - ₹ 1,30,878

**Job Title:** Senior Business Partner Specialist

Broad Role Description: The Senior Business Partner Specialist will be responsible for managing multiple large system integrators/partners to drive the set of data and voice products and services. This role requires a strategic thinker with strong relationship management and business development skills to ensure the successful integration and performance of products within the partner ecosystem.

Key Job Deliverables:

  • Partner Management: Develop and maintain strong relationships with large system integrators/partners to ensure alignment with TTBS s strategic goals and objectives.
  • ROI and Business Development: Responsible for the ROI and achievement of revenue target of the set of Partners accounts, new business acquisition and retention of the existing business.

**Job Responsibilities:**

  • Customer Engagement and Satisfaction: Foster strong relationships with partners' customers through regular engagement, ensuring their needs are met and they are satisfied with products and services. Implement feedback mechanisms to continuously improve customer experience.
  • Key Account Management: Manage key accounts within the partner ecosystem, ensuring high levels of customer satisfaction and retention. Develop and implement account plans to drive growth and achieve business objectives including cross-selling and upselling of products.
  • Product Integration: Oversee the integration of data voice products and services within the partner's offerings, ensuring seamless implementation and high performance. Understand the Customer's business in-depth and seek opportunities for business development. Increase Telecom Wallet Share for Tata Teleservices
  • Sales Enablement: Collaborate with sales teams to drive product adoption and revenue growth through the partner channels/customer base.
  • Performance Monitoring: Monitor, analyze, and improve partner performance, providing regular reports and insights to senior management
  • Issue Resolution: Act as the primary point of contact for any issues or escalations, ensuring timely and effective resolution in coordination with cross-functional teams
  • Training and Support: Provide training and support to partners to ensure they are well-equipped to sell and support products.
  • Market Intelligence: Stay informed about industry trends, competitive landscape, and market opportunities to inform strategic decisions.
  • Strategic Planning: Develop and execute strategic plans to maximize the value of partnerships, including joint business planning, marketing initiatives, and go-to-market strategies.

**Required Skills and Qualifications:**

  • BE/MBA
  • 8-12 years of relevant experience in telecom industry/technology sector
  • Proven track record of managing large system integrators or strategic partners
  • Preferably good understanding of Data Voice Products
  • Ability to think strategically and execute tactically
  • Flexible for learning new products and processes
  • Keep Abreast with Competitive activities in the region
  • Good Oral and Written Presentation skills
  • Should have sound Achievements and Recognitions in Previous Roles
  • Proactive/self-motivated working style with strong drive for results
  • Consultative Selling skill preferable
  • Ability to work independently and as part of a team

**Personal Attributes / Key Competencies:**

  • Excellent communication, negotiation, and relationship-building skills
  • Drive for Results and Effective team member
  • Customer Focus
  • Time Management
  • Relationship Management
  • Business Acumen
  • Dealing with Ambiguity
  • Innovation Management
  • Strong Analytical Problem-Solving skills
  • Strong Passion in building a business
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