Technical Support Specialist
2 weeks ago
Company Overview:
">Motorola Solutions is a leading provider of mission-critical communication solutions. We empower first responders, law enforcement agencies, and public safety organizations to stay connected and focused on saving lives.
">Salary:
">We offer a competitive salary range of ₹600,000 - ₹900,000 per annum, depending on experience.
">Job Description:
">This challenging role requires excellent problem-solving skills, attention to detail, and a strong customer service orientation. As a support specialist, you will be responsible for providing outstanding customer service to System Customers in India. This includes troubleshooting technical issues, resolving problems, and ensuring our customers' satisfaction with their experience.
">You will also be responsible for maintaining accurate records of customer interactions and providing regular reports to management.
">Required Skills and Qualifications:
">- ">
- Bachelor's degree in Computer Science, Engineering, or a related field">
- At least two years of relevant experience in field support or customer service">
- Strong understanding of computer systems and networks">
- Experience troubleshooting software and hardware issues">
- Excellent written and verbal communication skills">
- Comfortable working in a fast-paced, team-oriented environment">
Benefits:
">We offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
">Others:
">Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
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