Key Account Operations Manager
11 hours ago
We are seeking an experienced Operations Executive to join our team in the United States. This role will be responsible for processing invoices and issuing payments, as well as providing financial, administrative, and clerical support to the organisation.
About the Job- The successful candidate will be responsible for completing payments and controlling expenses by receiving payments, processing, verifying and reconciling invoices.
- They will also be involved in the day-to-day management of all payment cycle activities in a timely and efficient manner.
- Initiate and complete onboarding processes per the norms of Collabera, US State & Federal Govt. & Client policies.
- Communicate efficiently with prospective employees about Collabera's policies and the US Department of Labour and other parties that may be involved.
- Analyse and verify all documents received from prospective employees to confirm true identity, identify and resolve deficiencies if any, and get onboarding completed within pre-defined Service Level Agreements.
- Create and maintain a positive employee experience.
- Coordinate with external vendors, business partners, background verification agencies, vendor management organisations, procurement teams, etc. to complete statutory requirements in line with Collabera and their client policies.
- Resolve billing problems including P.O. extensions, invoice rejections, and P.O. budget issues. Follow up with clients and sales teams for P.O.s. This includes entries in appropriate systems and notifying the relevant people once the issues have been resolved.
- Take part in Collabera internal audits and fix errors.
- Excellent verbal and written communication skills to call, connect and interact with consultants and vendors.
- Persuasive and goal-oriented approach.
- Able to work accurately under stress and pressure to meet competing deadlines.
- Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).
The estimated salary range for this position is $45,000 - $65,000 per year, depending on experience.
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