Lead Technical Instructions Developer

7 days ago


Bengaluru, Karnataka, India Delta Air Lines Full time
About Delta Air Lines

We are the U.S. global airline leader in safety, innovation, reliability and customer experience.

Our mission is to connect people and cultures around the world by providing award-winning customer service while delivering niche, IP-intensive, high-value and innovative solutions.

Job Description

As a Technical Writing Manager - Aircraft Maintenance, you will lead the development, authoring and management of aircraft technical instructions (work cards and/or manuals) for our fleet of aircraft.

You will be responsible for operational leadership and supervision of a team within the Technical Instructions department, ensuring compliance with FAA Regulations, Engineering documentation and other substantiating data.

Key Responsibilities:
  • Work assignments, problem-solving, decision-making, customer support and communications regarding the tactical and strategic execution of initiatives and objectives.
  • Closely work with numerous departments including Maintenance Programs, Line Maintenance, Base Maintenance, Engine Maintenance, Quality Assurance, Quality Control, Engineering, Materials, Production Control, Supplier Operations and others.
Requirements

To succeed in this role, you will need:

  • Aircraft Maintenance Engineering license or applicable degree with at least five years of experience in authoring and managing Technical Instructions.
  • Previous maintenance experience with strong technical knowledge of the aircraft/engine.
  • Thorough knowledge and understanding of aircraft manuals (Aircraft Maintenance Manual, Illustrated Parts Catalog, Standard Practice Manuals, Engine Maintenance Manual, etc.).
  • Knowledge and experience in structured authoring (SGML, S1000D, XML) and commercial aviation documentation and guidance specifications (ATA 100, iSpec2200, S1000D).
  • Previous leadership experience.
What We Offer

In return for your expertise and dedication, we offer a competitive salary of $120,000 per year, plus benefits.

At Delta Air Lines, you will have the opportunity to work with a global team to create memorable experiences for customers, while contributing to our transformation agenda.



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