Executive Leader for Capital Market Operations
3 weeks ago
About the Role
We are seeking a highly skilled Senior Manager to lead our Capital Market Operations team at Genpact. As a key member of our organization, you will be responsible for managing all activities related to retirement and benefits.
Key Responsibilities
• Develop and implement operational governance frameworks to ensure high-quality service delivery.
• Manage service delivery within agreed service levels across multiple blended processes.
• Design and implement action plans, coaching, and mentoring sessions for team members.
• Participate in daily/weekly catch-ups with onshore partners to provide business updates.
• Prepare weekly/monthly dashboards for reporting and identify improvement opportunities.
• Exhibit leadership skills that are flexible and adaptable to a changing business dynamic.
Requirements
• Bachelor's degree in a related field or equivalent work experience.
• Relevant domain experience and good written/verbal communication skills.
• Relevant team management experience, proven ability to strategize and influence complex initiatives.
• Proven ability to manage large teams, drive engagement initiatives, and implement improvement plans.
What We Offer
• Opportunity to work with a global professional services and solutions firm.
• Collaborative and dynamic work environment.
• Chance to develop your leadership skills and contribute to the success of our organization.
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