Executive Leader for Capital Market Operations

3 weeks ago


Pune, Maharashtra, India Genpact Full time

About the Role

We are seeking a highly skilled Senior Manager to lead our Capital Market Operations team at Genpact. As a key member of our organization, you will be responsible for managing all activities related to retirement and benefits.

Key Responsibilities

• Develop and implement operational governance frameworks to ensure high-quality service delivery.

• Manage service delivery within agreed service levels across multiple blended processes.

• Design and implement action plans, coaching, and mentoring sessions for team members.

• Participate in daily/weekly catch-ups with onshore partners to provide business updates.

• Prepare weekly/monthly dashboards for reporting and identify improvement opportunities.

• Exhibit leadership skills that are flexible and adaptable to a changing business dynamic.

Requirements

• Bachelor's degree in a related field or equivalent work experience.

• Relevant domain experience and good written/verbal communication skills.

• Relevant team management experience, proven ability to strategize and influence complex initiatives.

• Proven ability to manage large teams, drive engagement initiatives, and implement improvement plans.

What We Offer

• Opportunity to work with a global professional services and solutions firm.

• Collaborative and dynamic work environment.

• Chance to develop your leadership skills and contribute to the success of our organization.



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