Senior Applications Analyst

4 weeks ago


Bengaluru, Karnataka, India Kennametal Full time
Job Summary

This position works closely with IT Solutioning, Business Partners, and Business teams to identify Business Requirements and Opportunities. The ideal candidate will develop optimal functional and technical solutions in Microsoft Dynamics/Power Platform system landscape.

Main Responsibilities

Collaborate with solution analysts and delivery teams to understand business requirements and development activities.

Customize and configure Dynamics 365 to meet business needs – including entity customization, form design, and workflow automation.

Develop and implement JavaScript-based customizations and client-side logic in Dynamics 365.

Design and automate business processes using Power Automate.

Develop custom plugins and custom workflow activities.

Review development objects related to their process scope, as well as supporting testing and post-implementation support.

Administration of the Dynamics/Power Platform, monitoring, and automation as needed.

Provide estimated effort based on high-level business requirements.

Preferred Skills and Education

4+ years of relevant experience with Microsoft CRM technologies (preferably Dynamics 365 or above).

Expert-level knowledge of Microsoft Dynamics CRM application, Microsoft xRM platform (CRM SDK), Microsoft .NET Framework (C#, ), plugins, and JavaScript technologies (JavaScript, jQuery, JSON, XML).

Experience with system design, configuration, customization, extensions, integration, testing, and support.

Experience integrating to and from the Microsoft Dynamics CRM environment using industry-standard technologies such as web services (REST and SOAP APIs), file transfer protocols.

Proficiency in Power Platform with tools such as Power Apps (Canvas and Model-Driven Apps) and Power Automate.

Working knowledge of Microsoft Cloud Services – Azure Application Services, Azure Logic Apps, Azure Function Apps, etc.

Working knowledge of FetchXML, SQL Server-based reporting environments.

Knowledge of Azure DevOps with CI/CD pipelines will be an added advantage.

Experience with data integration tools like Tibco Scribe, etc.

Proven history of team, sub-team, or program leadership. Ability to assess team member strengths and make work assignments.

Conversant understanding of Salesforce automation processes, B2B commerce platforms, and the role of ERP systems in large manufacturing companies.

Familiarity with the industrial manufacturing industry as well as industry-specific requirements and challenges is desirable.

Experience with any other ERP solution like SAP, SAP CRM, etc.

Nice to have Dynamics 365, Power Platform, Azure-related certifications.

Equal Opportunity Employer.


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