Digital Transformation Leader

4 weeks ago


Chennai, Tamil Nadu, India Antal International Full time
Job Title: Digital Transformation Leader

Job Summary:

We are seeking a highly experienced Digital Transformation Leader to join our team at Antal International. The successful candidate will be responsible for leading digital transformation initiatives to enable smarter, intelligent operations.

Key Responsibilities:

  • Lead enterprise-level digital initiatives to embed automation across operations
  • Responsible for people management, client, and stakeholder management on digital operations to achieve account and workflow simplification, optimization, and transformation
  • Understand customer priorities, translate them into digital transformation roadmaps, and contribute to meeting customer commitments to drive value and outcomes
  • Skilled in adopting different levers of transformation to deliver outcomes
  • Ability to understand RCM/HIM business processes in detail, identify process-specific challenges, and redundancies, and list down opportunities to drive end-to-end process improvement leveraging process excellence, automation, and analytics solutions
  • Understand key metrics in various levels of customer/business process/operations support functions/project/program and identify critical metrics for transformation initiatives
  • Perform process mapping/value stream mapping using various BPM/Microsoft tools and perform deep dive analysis on process metrics, nuances
  • Work with technology teams throughout the solution development lifecycle to translate business requirements into technical documents for engineering
  • Understands and has worked across automation, analytical tools, AI platforms to conceptualize intelligent automation solutions using RPA, AI, ML, NLP, chatbots, AWS, Azure, API microservices, interoperable cloud solutions
  • Demonstrate knowledge on modern telephony systems and call management software design/development/deployment
  • Deliver business cases, project designs, solution design documents, etc.
  • Generate and interpret data in operational/financial terms to take critical decisions
  • Familiar with process disaggregation frameworks and calculate automation potential and $ benefits, soft benefits, ROI, etc.
  • Develop project plans, milestones, KPIs, and strong define success criteria to assess results
  • Work with senior leadership/business leaders/Agile development, DevOps teams
  • Awareness and adherence to all applicable organization-wide policies and procedures, including but not limited to Information security, HIPAA, and HR policies

Requirements:

  • Overall, 15+ years of experience with min 10+ years of relevant experience in driving process automation and digital-enabled improvement, transformation projects in prior auth, verification, coding, billing, collections processes across hospital systems for providers
  • Managed and led enterprise-level initiatives
  • Excellent written and spoken English
  • Excellent interpersonal and collaborative skills
  • Strong presentation skills
  • Good RCM industry knowledge and network
  • Confident, amicable, and ability to persuade and influence
  • Unflinching integrity and personal work ethics
  • Self-starter with the ability to lead and own projects end-to-end
  • Attention to detail and concern for accuracy
  • Excellent team player skills
  • Certifications from reputed institutes
  • PMP/PRINCE2/Scrum master or other equivalent
  • Agile trained and certified
  • Lean Six Sigma green belt/black belt from reputed institutes

Desirable:

  • Desirable to have technical certifications in Digital Transformation like UiPath, Automation Anywhere, AWS, Azure, etc.
  • Desirable to have experience in supporting large RFPs transition & solutions

Compensation and Benefits:

Competitive remuneration + annual performance-based bonus + standard industry benefits. Relocation package, per company policy, will apply for candidates outside the office base city



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