HR Senior Associate, Functional Analyst
4 weeks ago
Vialto Partners: HR Senior Associate Opportunity
Our Global HR Team is seeking a highly skilled HR Senior Associate to support inquiries from staff using Replicon, our Global Time & Attendance Tool. This role will focus on stabilizing and enhancing our new instance of Replicon, which went live in May, and providing overall support to the team.
About the Role
This is an exciting opportunity to join our team and contribute to the optimization of our HR process through better documentation, training, and reporting. As a key member of our HR team, you will work closely with local HR colleagues and provide support on using Replicon, developing process documentation, and policies.
Key Responsibilities
- Work closely with local HR on questions from staff
- Provide support to our HR team on using Replicon (training / developing process documentation and policies)
- Manage tickets from employees regarding HR-related inquiries (time off / holidays/ overtime rules) in ServiceNow
- Involvement in testing and other projects as we work to complete the implementation of Replicon globally
Qualifications and Experience
We are looking for a candidate with excellent customer service skills, a strong understanding of HR policies, and a keen interest in learning more about HR processes globally. Experience related to time tracking tools is preferred but not required. Ticketing experience is a must, ideally in ServiceNow but also considering other similar ticketing tools.
What We Offer
Vialto Partners is a dynamic and growing company with a varied and mixed HR policy landscape. As a member of our team, you will have the opportunity to contribute to the optimization of our HR process, work with a global team, and develop your skills and expertise in HR and time and attendance management.
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