Fun Entertainment Manager
2 days ago
About SkyJumper Sports and Amusements Pvt Ltd:
We are the fastest-growing Indoor Amusement Center chain that brings fun, excitement, and memorable experiences to families and friends.
The Role:
We seek a motivated and experienced Center Manager to oversee all aspects of our outlet and lead the team to success.
Key Responsibilities:
- Daily Operations: Oversee and manage all activities, equipment, and resources to maintain a seamless and efficient operation.
- Customer Service Excellence: Ensure every guest has a positive experience by handling any concerns promptly and maintaining high customer satisfaction.
- Team Management: Recruit, train, schedule, and motivate a team of floor staff, including shift supervisors and part-time employees, fostering a positive and collaborative work environment.
- Sales and Revenue Management: Drive revenue growth by managing ticket sales, promotions, upselling opportunities, and cross-selling within the center.
- Inventory and Maintenance: Oversee stock levels, equipment upkeep, and daily maintenance, coordinating with vendors as necessary to ensure the center is fully operational and visually appealing.
- Health & Safety Compliance: Maintain a safe environment for guests and staff, adhere to all health and safety regulations, and ensure all safety protocols are followed.
- Event Management: Work with marketing teams to plan and execute events, seasonal activities, and special promotions to boost engagement and foot traffic.
- Reporting and Analytics: Track daily, weekly, and monthly performance metrics, including sales, guest feedback, and staff performance, and provide regular reports to senior management.
Qualifications:
- Bachelor's degree in Hospitality, Business, or a related field (preferred but not required).
- 3+ years of experience in management, ideally within the retail, hospitality, or entertainment sector.
- Strong leadership skills with experience in team development, training, and performance management.
- Excellent communication (English and Hindi) and customer service skills with a solution-oriented approach.
- Ability to manage budgets, handle cash, and monitor sales metrics.
- Strong organizational skills with the ability to multitask and prioritize tasks effectively.
- Flexibility to work weekends, holidays, and peak hours as required.
What We Offer:
- Competitive salary: ₹60-70k + performance-based bonuses.
- Opportunities for growth and career advancement.
- A vibrant, fun, and collaborative work environment.
- Employee discounts on all attractions and activities.
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