Fun Entertainment Manager

2 days ago


Bengaluru, Karnataka, India Skyjumper Sports and Amusements Pvt Ltd Full time

About SkyJumper Sports and Amusements Pvt Ltd:

We are the fastest-growing Indoor Amusement Center chain that brings fun, excitement, and memorable experiences to families and friends.

The Role:

We seek a motivated and experienced Center Manager to oversee all aspects of our outlet and lead the team to success.

Key Responsibilities:

  • Daily Operations: Oversee and manage all activities, equipment, and resources to maintain a seamless and efficient operation.
  • Customer Service Excellence: Ensure every guest has a positive experience by handling any concerns promptly and maintaining high customer satisfaction.
  • Team Management: Recruit, train, schedule, and motivate a team of floor staff, including shift supervisors and part-time employees, fostering a positive and collaborative work environment.
  • Sales and Revenue Management: Drive revenue growth by managing ticket sales, promotions, upselling opportunities, and cross-selling within the center.
  • Inventory and Maintenance: Oversee stock levels, equipment upkeep, and daily maintenance, coordinating with vendors as necessary to ensure the center is fully operational and visually appealing.
  • Health & Safety Compliance: Maintain a safe environment for guests and staff, adhere to all health and safety regulations, and ensure all safety protocols are followed.
  • Event Management: Work with marketing teams to plan and execute events, seasonal activities, and special promotions to boost engagement and foot traffic.
  • Reporting and Analytics: Track daily, weekly, and monthly performance metrics, including sales, guest feedback, and staff performance, and provide regular reports to senior management.

Qualifications:

  • Bachelor's degree in Hospitality, Business, or a related field (preferred but not required).
  • 3+ years of experience in management, ideally within the retail, hospitality, or entertainment sector.
  • Strong leadership skills with experience in team development, training, and performance management.
  • Excellent communication (English and Hindi) and customer service skills with a solution-oriented approach.
  • Ability to manage budgets, handle cash, and monitor sales metrics.
  • Strong organizational skills with the ability to multitask and prioritize tasks effectively.
  • Flexibility to work weekends, holidays, and peak hours as required.

What We Offer:

  • Competitive salary: ₹60-70k + performance-based bonuses.
  • Opportunities for growth and career advancement.
  • A vibrant, fun, and collaborative work environment.
  • Employee discounts on all attractions and activities.


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