Service Coordinator
3 weeks ago
The Opportunity
We are seeking a skilled Service Coordinator to join our team at Snaphunt. The successful candidate will be responsible for providing exceptional service to our customers, ensuring timely and efficient resolution of their queries and concerns.
Key Responsibilities:
- Sales/Service co-ordination activities with respect to Customer Database Management
- Sales/Service co-ordination with Principles, Service Report Summaries, claims form submission etc.
- Technical Assistance during various training program
- Tender Document preparations & online submissions
- Maintaining a record of documents
- Preparing quotations for sales, projects, and service team
- Preparing indents for outside Purchase of equipment's.
- Follow up on AMC/CMC payments
- To write report on clients and customer activity or complaints
- Assisting the admin manager in admin activities of office
- All co-ordination activities for transportation of Lab Equipment's
Requirements:
- You have at least 1 year experience, ideally within a Service Management role.
- You have excellent communication and interpersonal skills.
- You have working knowledge of computer, mailing, good communication and excel
- You possess strong analytical skills and are comfortable dealing with numerical data
- You are a strong team player who can manage multiple stakeholders
- You are a strong networker & relationship builder
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