Network Systems Engineer with a Focus on Data Center Network Administration

3 weeks ago


Mumbai, Maharashtra, India QAD Full time

Job Description

We are seeking an experienced Network Systems Engineer to join our IT team at QAD. The successful candidate will have a strong background in network administration, with a focus on data center networks, global WANs, firewall administration, and cloud technologies.

Key Responsibilities

  • Support, configure, maintain, and upgrade global network and security devices.
  • Resolve customer-reported issues and monitor the support queue in our ITSM tool.
  • Manage incident, problem, change, service request, and configuration management.
  • Collaborate with other teams to resolve issues.
  • Have hands-on experience with network routing and firewall technologies.
  • Experience with firewalls, internet VPNs, remote implementation, troubleshooting, and problem resolution in cloud technologies.
  • Excellent problem-solving and analytical skills, with the ability to prioritize and multitask.
  • Fluency in written and spoken English, with the ability to work in a global customer support environment.
  • Able to work in a multi-vendor, global data center environment, and flexible to work outside of business hours as required.

Qualifications

  • Professional degree: Engineer or Bachelor's degree in Information Technology.
  • Cloud and firewall technologies certifications are a plus.
  • 4-5 years of experience as a Network Administrator.
  • Computer skills: MS Office, Windows, and Linux operating systems, basic troubleshooting knowledge.

Additional Information

  • We prioritize our employees' health and well-being at QAD. We offer programs to help you maintain a healthy work-life balance.
  • Join a growing business, launching into its next phase of expansion and transformation.
  • Collaborative culture with smart and hard-working people who support each other.
  • An atmosphere of growth and opportunity, where idea-sharing is valued over hierarchy.
  • Competitive compensation packages based on experience and desired skill set.

Requirements

  • Juniper SRX/Fortigate firewalls certification is a plus.
  • Cloud technologies, primarily AWS, certification is preferred.
  • Configuring and troubleshooting remote VPN/IPSec VPN.
  • Network routing and access troubleshooting.

Why QAD?

  • We provide a collaborative and supportive work environment.
  • Opportunity to grow and develop your skills.
  • A competitive compensation package.


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