Network Systems Engineer with a Focus on Data Center Network Administration
3 weeks ago
Job Description
We are seeking an experienced Network Systems Engineer to join our IT team at QAD. The successful candidate will have a strong background in network administration, with a focus on data center networks, global WANs, firewall administration, and cloud technologies.
Key Responsibilities
- Support, configure, maintain, and upgrade global network and security devices.
- Resolve customer-reported issues and monitor the support queue in our ITSM tool.
- Manage incident, problem, change, service request, and configuration management.
- Collaborate with other teams to resolve issues.
- Have hands-on experience with network routing and firewall technologies.
- Experience with firewalls, internet VPNs, remote implementation, troubleshooting, and problem resolution in cloud technologies.
- Excellent problem-solving and analytical skills, with the ability to prioritize and multitask.
- Fluency in written and spoken English, with the ability to work in a global customer support environment.
- Able to work in a multi-vendor, global data center environment, and flexible to work outside of business hours as required.
Qualifications
- Professional degree: Engineer or Bachelor's degree in Information Technology.
- Cloud and firewall technologies certifications are a plus.
- 4-5 years of experience as a Network Administrator.
- Computer skills: MS Office, Windows, and Linux operating systems, basic troubleshooting knowledge.
Additional Information
- We prioritize our employees' health and well-being at QAD. We offer programs to help you maintain a healthy work-life balance.
- Join a growing business, launching into its next phase of expansion and transformation.
- Collaborative culture with smart and hard-working people who support each other.
- An atmosphere of growth and opportunity, where idea-sharing is valued over hierarchy.
- Competitive compensation packages based on experience and desired skill set.
Requirements
- Juniper SRX/Fortigate firewalls certification is a plus.
- Cloud technologies, primarily AWS, certification is preferred.
- Configuring and troubleshooting remote VPN/IPSec VPN.
- Network routing and access troubleshooting.
Why QAD?
- We provide a collaborative and supportive work environment.
- Opportunity to grow and develop your skills.
- A competitive compensation package.
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