Key Account Support Specialist

3 days ago


Bengaluru, Karnataka, India HGS - Hinduja Global Solutions Full time

We are seeking a talented Key Account Support Specialist to join our team at HGS - Hinduja Global Solutions.

As a Key Account Support Specialist, you will be responsible for:

  • Understanding the basic professional standards and established procedures, policies before taking action and making decisions
  • Processing claims and handling calls, as per the process guidelines.
  • Adhering to the service level and understanding Quality & Auditing parameters
  • Assume responsibility for work and coordinating efforts
  • Meeting assigned productivity goals
  • Adhere to attendance and punctuality norms
  • Acquiring knowledge & skills of related areas of the process
  • Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct

This is an excellent opportunity for Graduates or Fresher/0 – 12 Month professionals looking to start their career in customer service. You will be working rotational shifts (Both side free cabs) at our Electronic city work location.

The ideal candidate will have strong communication and problem-solving skills, with the ability to work independently and as part of a team.

We offer a competitive salary of ₹200,000 per annum, along with various benefits, including a comprehensive training program, opportunities for career growth and development, and a supportive work environment.



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