Senior Team Lead
2 weeks ago
Job Title: Senior Team Lead
Job Location: Not Specified
Industry: BPO / KPO (Non Voice International Process)
Experience: 8 - 10 Years
Notice Period: 1 Month
Skill Set:
1. Manage the day-to-day planning and problem-solving of team members to meet the required service level components.
2. Delegating tasks to team members.
3. Developing and implementing a timeline to achieve targets.
4. People management, including all HR-related issues as well as employee development.
5. Operations management: Managing the floor, adherence to schedule.
6. Should possess excellent communication skills and be willing to work in rotational shifts.
7. Experience in handling US-based clients and experience in US Insurance is preferred.
Key Responsibilities:
• US Property and casualty Insurance
• US Healthcare Insurance
• US General Insurance
• US Mortgage Process
Requirements:
Immediate joiners are preferred.
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