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Front Office Representative

1 month ago

Bengaluru, Karnataka, India AccorHotel Full time

Job Summary

We are seeking a highly motivated and organized Front Office Representative to join our team at AccorHotel. As a key member of our Reception team, you will be responsible for providing exceptional customer service and ensuring a smooth guest experience.

Key Responsibilities

  • Provide warm and welcoming service to guests, responding to their queries and resolving any issues in a timely and efficient manner.
  • Maintain high standards of customer service, ensuring that guests' expectations are consistently exceeded.
  • Work closely with the Reception team to ensure seamless communication and coordination.
  • Support the team in maintaining accurate records and ensuring that all administrative tasks are completed efficiently.
  • Develop and implement effective strategies to improve customer satisfaction and loyalty.

Requirements

  • Hotel Management Graduates / Diploma or equivalent qualification
  • Minimum of 0-1 years of experience or freshers

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.