SAP CPI Integration Specialist

1 month ago

Gurgaon, Haryana, India Siemens Energy Full time
About the Role

SAP CPI Service Expert

This is a challenging opportunity to work as a SAP CPI Service Expert with Siemens Energy, a leading industrial company. As a key member of our team, you will be responsible for ensuring the accurate and timely resolution of all assigned issues and requests in a highly professional service environment.

Key Responsibilities
  • Ensure accurate and timely resolution of all assigned issues and requests in a highly professional service environment.
  • Create and maintain strong operational relationships with internal and external partners and other key collaborators.
  • Accurately report all critical metrics including the work performed through ticketing system with details and outcomes.
  • Bring up product bugs or unresolvable cases to right channels.
  • Manage and monitor licenses, subscriptions, and user management as necessary.
  • Perform regular service reporting to all the key collaborators.
  • Release management: drive implementation of releases at connected locations.
  • Partner with other architects, vendors, partners, business, and technical teams to understand business needs and translate them into capability/platform roadmaps and work toward realizing the roadmaps for your services.
  • Excellent written and verbal communication from both business and technical perspectives in English language.
  • Collaborate with the team to drive innovation, share knowledge, and support each other.
  • Meet deadlines and work across time zones to support Siemens Energy internal and external customers.
  • Ensure alignment to defined guidelines, processes, and procedures, while working within the work with development team to design and implement innovative solutions with a focus on adhering to standards, best practices, and code quality techniques.
  • Build and maintain effective working relationships with service teams of partner systems.
Requirements
  • Total 6-8 years of work experience into Data Integration with at least 4+ years of experience as SAP CI expert with exposure to integration service management.
  • Master's degree or equivalent experience in engineering with Computer Science/IT or equivalent.
  • Managing collaborators from across geographies through clearly defined and governed processes, achieved through an amalgamation of standardized methodologies and practices (including conventional and agile methodologies).
  • Customer-focused attitude with deep technical capability to achieve timely delivery of services.
  • Planning and managing enterprise-level services/applications for given KPI Targets in time and within budget.
  • Working into SAP Integration suite or SAP CPI.
  • Good to have experience in EQube MI as an advantage.
  • Solid foundation into consulting, architecture, and design focused on Enterprise Integration, service-oriented architecture, Application Integration & good to have Business to Business (B2B) knowledge.
  • Key expertise in providing Integration recommendation of leading iPaaS products (SAP CPI + EQube MI).
  • Good to have experience on configuration and extension of standard iFlows and knowledge of API frameworks, ODATA & Integration via API's.
  • Excellent skills on user documentation.
  • Good understanding of web methodologies, REST Architecture, SOA, ESB, APIs, Web services, XSD, WSDL, Open API, XML, JSON, EDIFACT, , ABAP Proxy, OData, Flat file.
  • Interface architecture knowledge with one or more on-premises/ SaaS packaged solutions for ERP, CRM, PLM, DMS, DMC, MES, Success Factor, workday systems (, SAP, S/4 Hana, Salesforce, Teamcenter, Oracle etc.)
  • Excellent communications and interpersonal skills and an ability to help customers find the right solution (not the obvious/easy one).
  • Flexible in terms of short-term and long-term travel.

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