BPO (Fresher & Exp) - Kolkata
1 month ago
We are seeking a highly motivated and customer-focused individual to join our Voice Process team in Kolkata. As a Voice Process Executive, you will be responsible for handling customer calls and providing excellent service to our clients.
Key Responsibilities- Handle customer calls in a professional and courteous manner
- Provide solutions to customer inquiries and resolve issues in a timely and efficient manner
- Work in a fast-paced environment and adapt to changing priorities
- Meet or exceed performance targets and quality standards
- Good communication and interpersonal skills
- Ability to work in a team environment and adapt to changing priorities
- Basic computer skills and knowledge of customer service principles and practices
- Flexibility to work in shifts, including evenings and weekends
- Competitive salary and benefits package
- Opportunities for career growth and development
- Recognition and rewards for outstanding performance
- Collaborative and dynamic work environment
If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application, including your resume and a cover letter, to [insert contact information].
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