CIAM Technical Expert

2 weeks ago


Mumbai, Maharashtra, India Gallagher Full time
Job Description:
We are seeking a highly skilled and detail-oriented professional to join the Customer Identity and Access Management (CIAM) team as a CIAM Technical Expert. The successful candidate will be responsible for meeting with business stakeholders to document their application integration requirements for the CIAM Platform, and then will work closely with the CIAM team to deploy required CIAM integrations into production following Project Management or Agile/Scrum Methodologies.

The ideal candidate will have a strong understanding of project management and/or agile principles, excellent problem-solving and communication skills, and the ability to work collaboratively with cross-functional teams, with a general understanding of identity access management. About the Role:

We will look for someone with a Bachelor's degree in Computer Science, Information Technology, or a related field. A self-starter who can work un-supervised is needed. Results-driven individuals are preferred. Proven experience working as a Project Manager, Scrum, or similar role is required. Excellent problem-solving and analytical skills, with the ability to identify and resolve complex issues, are essential. Strong attention to detail and ability to manage multiple tasks simultaneously are also necessary. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams, are must-haves. About You:

A strong technical foundation in infrastructure is required. Experience with cloud-based identity and access management solutions (e.g., Azure AD, Okta) is preferred. Familiarity with CIAM tools and technologies, such as Single Sign-On (SSO), Multi-Factor Authentication (MFA), and Identity as a Service (IDaaS) is a plus. CIAM certifications (e.g., CIAM Professional, CIAM Architect) are a plus. Knowledge of industry regulations and standards related to customer data privacy and security (e.g., GDPR, CCPA) is a plus. PMP or Scrum certification is a plus.

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