Customer Engagement Specialist
2 weeks ago
This is a full-time on-site role for Sales and Marketing professionals at RV Tours and Travels Pvt. Ltd in Bengaluru.
The candidate will be responsible for daily tasks related to sales management, customer service, training, and effective communication to promote services and convert leads into clients.
Requirements
Qualification & Requirements:
· Bachelor's degree (Marketing / Travel & Tourism is preferable)
· Experience in sales (Travel or Hospitality Industry is a plus)
· Communication negotiation & interpersonal skills
· Strong organizational and time management skills
· Presentation skills
· Self-motivated and target-orientated
· Conversant in three languages - English, Kannada & Hindi.
· Identify customer needs, clarify information, and provide solutions/alternatives to every issue raised
· Grab every opportunity to upsell the product
· Attend training sessions to improve knowledge and performance levels
· Solving queries, explaining about products/offers/services
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