Cognitive Transformation Leader
1 week ago
We are seeking an experienced leader to join our team as Vice President of Professional Services. This role will play a critical part in driving end-to-end SaaS product delivery, overseeing project management, and ensuring successful implementation of our Source to Pay solutions.
About the Role- Champion Customer Success: Own a portfolio of high-impact customer accounts, driving strategic initiatives and revenue growth.
- Lead Major Implementations: Manage multi-year SaaS implementations, ensuring they are delivered on time, on budget, on value, and exceeding client expectations.
- Governance Guru: Establish robust governance with both internal and client stakeholders.
- Customer Whisperer: Build strong customer rapport, boosting satisfaction and loyalty.
- Project Maestro: Oversee project schedules, risk management, and budgets, ensuring all contractual commitments are met.
- Tech Leader: Provide technical leadership for digital project implementations, guiding cross-functional teams to success.
- Strategic Innovator: Offer strategic guidance during implementation phases, ensuring all tools, processes, and staff are primed for success.
$150,000 - $200,000 per annum (estimated), depending on experience, plus benefits and bonuses.
This is a fantastic opportunity to work with Fortune 500 customers and gain unparalleled global experience while shaping the future of procurement with large-scale global transformation projects. As a key member of our team, you will collaborate with our product team to influence our product roadmap and drive continuous improvement in people, process, and technology.
About ZycusZycus is a market leader in Procurement Software Suites, recognized by Gartner as a leader in Cognitive Procurement software. Our innovative cloud products empower enterprises to drive real savings, reduce risks, and boost compliance. Join us as we grow at a staggering 50% year on year in the EMEA - APAC region and make a significant impact in the industry.
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