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Technical Support Specialist

3 weeks ago

Bengaluru, Karnataka, India beBee Careers Full time

Key Responsibilities

  • Monitoring and proactively notifying on critical applications
  • Tracking tickets through resolution and providing summary reports
  • Diagnosing software, hardware, networking, and systems failures

We are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for monitoring and maintaining the stability of our systems.

You will be working closely with our Incident Resolution Team to ensure that issues are resolved efficiently and effectively. The ideal candidate will have strong problem-solving skills, logical thinking, and the ability to communicate complex technical information to both technical and non-technical stakeholders.

This is an excellent opportunity for someone who enjoys working in a fast-paced environment and is passionate about delivering exceptional customer service.