System Support Engineer L2 IN
1 month ago
The Band 2 – Desktop Technician will provide day-to-day local/remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
Key Responsibilities:- Provide Break Fix, fault diagnosis and resolution for desktop hardware and software issues.
- Facilitate customer resolution for calls and engage supervisors and managers to ensure operational consistency.
- Document steps performed to resolve challenges with hardware, software and application issues.
- Collaborate with support staff of other service providers to resolve complex issues.
- May require some staggered shifts and travel to sites.
- Minimum 3 years of work experience in hardware repair and software troubleshooting.
- Working technical knowledge of Windows operating systems, including Windows 10 and Windows Server.
- Familiarity with OSX, iOS, and Android operating systems.
- Working technical knowledge of Microsoft Office Products and antivirus products.
- Ability to utilize provided knowledge articles to resolve issues with client-specific applications.
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L2 Network Engineer
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L2 Production Support Specialist
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L2 Network Engineer
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Finacle 10x L2 Application Support Specialist
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Chennai, Tamil Nadu, India Chiselon Technologies Pvt Ltd Full timeRole: Finacle 10x L2 Application SupportLocation: Chennai, Mumbai, HaldwaniExperience: 2+ yearsOrganization: Best of Breed Software Solutions India Pvt. Ltd(BBSSL).Responsibilities:Must have good functional and technical knowledge of Finacle UBS.Have a minimum of 2 years of Finacle functional experience in L2 CBS Core/CRM support.Contribute towards various...
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Network Security Engineer
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Technical Support Engineer
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Software Systems Engineer
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Technical Support Specialist
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Embedded Systems Device Engineer
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Electrical Systems Specialist
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Chennai, Tamil Nadu, India Industrial Support Services Full timeCompany OverviewIndustrial Support Services is a professional services firm that enhances corporate performance through employee, process, and system improvement. We serve a wide range of clients in various industries.Job OverviewWe are seeking a highly skilled Electrical Engineer to join our team in Chennai. The successful candidate will design, maintain,...
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Technical Support Specialist
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2 months ago
Chennai, Tamil Nadu, India Getinz Full timeJob Role : Application Support EngineerExperience Range : 2-4 yrsMode : 1 month- Hybrid & 1 month- WFONotice period : Immediate to 30 days/ Currently servingSkills : Application Support, L1 , L2, AWS services, SQL Looking for candidates willing to work in EST time zoneQualifications & Mandatory Skills :Experience : 2+ years in application support with...
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Chennai, Tamil Nadu, India ResourceTree Global Services Full timeJob Title: Azure Production Support EngineerAbout the Role:L2/M1 Support for leading Analytics Client, providing hands-on experience with production support projects.Key Responsibilities:Analyze system logs, error messages, and data to identify patterns and trends.Triage issues and work independently in a team environment.Maintain working knowledge of ITSM...
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Electrical Engineer
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Chennai, Tamil Nadu, India Industrial Support Services Full timeCompany OverviewIndustrial Support Services is a reputable firm established in 2015, specializing in enhancing corporate performance through employee, process, and system improvement. With a highly professional and trustworthy team, we serve a wide range of clients in Chennai.
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Technical Support Engineer
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Chennai, Tamil Nadu, India HappyFox Full timeWe are seeking a Senior Support Specialist to work closely with customers to quickly resolve technical issues that cannot be handled by the Customer Support team.Key Responsibilities: Investigate and identify root cause of customer issues and drive resolutions across various teamsProvide expert level technical support and deal with issues escalated by...
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L2 Network Infrastructure Specialist
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Chennai, Tamil Nadu, India Yubi Group Full timeJob DescriptionJob Title: L2 Network Infrastructure SpecialistCompany: Yubi GroupLocation: RemoteJob Type: Full-timeAbout Yubi Group: Yubi Group is a leading fintech company that is redefining global debt markets by freeing the flow of finance between borrowers, lenders, and investors. We are the world's possibility platform for the discovery, investment,...
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Technical Support Specialist
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Chennai, Tamil Nadu, India Yubi Group Full timeJob Title: Desktop / L1 Support EngineerWe are seeking a highly motivated and skilled Desktop Support Engineer to join our IT team.The ideal candidate will possess a strong understanding of hardware and software troubleshooting, excellent customer service skills, and the ability to work independently in a fast-paced environment.The Desktop Support Engineer...