Quality Assurance Specialist
2 weeks ago
We are seeking a highly skilled Quality Assurance Specialist to join our team at Chain IQ. The successful candidate will be responsible for ensuring that staff in our locations make optimal use of reporting, analysis and internal control systems.
About the RoleThis is an exciting opportunity for a detail-oriented individual with excellent analytical skills to provide support to the Head of Quality Assurance Team and/or direct manager.
Responsibilities:- Provide expert support to the Head of Quality Assurance Team and/or direct manager in order to ensure that staff in Chain IQ locations make optimal use of reporting, analysis and internal control systems;
- Evaluate and improve existing processes to enhance efficiency and productivity;
- Act as a point of escalation and solution of internal and external customer requests, depending on need;
- Maintain an efficient internal control framework for all departments in the CIQ group but also for all its clients;
- Respect policies and procedures related to the quality assurance activity;
- Ensure performance objectives are met, including KPIs, SLAs, and other objectives;
To be considered for this role, you should have:
- A bachelor's degree in a relevant field such as business, finance or accounting;
- Proven experience in quality assurance or a related field;
- Excellent analytical and problem-solving skills;
- Strong communication and interpersonal skills;
- Ability to work effectively in a team environment.
The salary for this position is approximately $65,000 per year, based on industry standards and location.
BenefitsIn addition to a competitive salary, we offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan and paid time off.
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