Senior Talent Development Specialist

2 days ago

Gurgaon, Haryana, India Gartner Full time

About this role:

The Senior Talent Development Specialist is an integral part of Gartner's Global Services and Delivery (GS&D) Learning and Development team. In this position, you will support the design and delivery of programs for New Hires and Tenured associates in the Global Services and Delivery team. You will collaborate with team members, the GSD Executive Leadership team, HR Business Partners and other business unit stakeholders across the organization to deliver and consult on learning experiences.

This role requires a high degree of independent problem solving, stakeholder management, facilitation, excellent communication skills and a client-first approach.

Key responsibilities include:

  • Supporting the effort to define, design and develop the learning and development strategy for the Global Services and Delivery team
  • Developing, implementing and facilitating learning and professional development programs for associates across the GS&D businesses
  • Controlling and directing the learning experience and monitoring the output quality and effectiveness
  • Assessing training effectiveness to ensure incorporation of taught skills and techniques into associates work behavior
  • Ongoing refresh of existing programs and the design, creation, development and delivery of additional New Hire Training programs (i.e. Academy/Boot Camp, etc.) to support the effective onboarding of new hires
  • Developing effective working relationships with key stakeholders to support the continual gathering of information, feedback and input in order drive curriculum development/evolution
  • The planning, development delivery and facilitation of all instructor led programs
  • Leveraging learning technology as method to deliver training content (repeatable, scalable), and the development of technology based learning and development solutions
  • The collection and analysis of detailed feedback on all training sessions, with an emphasis on the quantifiable impact of the training programs
  • Assisting in the on-going development and refinement of the learning curricula that includes but is not limited to:The documentation of best practices, lessons learned and bright spots of high performing associatesNew and/or revised products and services
  • Participating and providing project management leadership to highly complex training, event and business transformation projects and initiatives

Requirements:

  • Bachelor's Degree strongly preferred
  • Minimum 2 years' experience in a client service role or in a training role that focused on delivering training to a client services team
  • Ability to evaluate needs and present effective solutions to business unit partners
  • Strong communication skills (both verbal and written) and interpersonal skills in order to effectively interact with all levels of associates on various subject matters and to convey knowledge and ideas in a logical, interesting and engaging manner to others
  • Project Management Experience with the ability to prioritize competing projects and initiatives
  • Strong strategic thinking, prioritization, and problem-solving skills
  • Ability to motivate, influence and coach individuals and leaders who do not have a direct reporting relationship to drive change
  • Knowledge of proven training approaches, as well as the technology to support training programs
  • Excellent organization skills, time management and task flexibility with the ability to change priorities as needed
  • Solution oriented mindset, with the ability to understand how to manage priorities of multiple stakeholders and always look for a win-win
  • MS suite (PPT, Project, Word, Excel)
  • Learning Management System, learning technology, and survey software a plus

Benefits:

  • Competitive salary: $85,000 - $115,000 per year
  • Generous paid time off policy
  • Charity match program
  • Group Medical Insurance
  • Parental Leave
  • Employee Assistance Program (EAP) and more

About Gartner:

Gartner is a leading research and advisory company that helps organizations navigate the complexities of business and technology. Our mission is to provide actionable, objective insight to help enterprise leaders succeed with their mission-critical priorities. We are a global company with over 20,000 associates who support ~15,000 client enterprises in ~90 countries and territories.

We value diversity and inclusion, and we strive to create a culture that is welcoming and inclusive to all. We offer competitive compensation and benefits, as well as opportunities for growth and development. If you are a motivated and talented individual who is looking for a challenging and rewarding career opportunity, please consider joining our team

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