ITSM Solution Architect

1 week ago


Bengaluru, Karnataka, India Admin Looks Full time

Company Overview:

Admin Looks is a dynamic organization that thrives on delivering exceptional IT services. Our mission is to empower clients with robust service management solutions, driving innovation and client satisfaction.

Salary: $120,000 - $180,000 per year

Job Description:

We are seeking an experienced ITSM Sr Developer to drive the development of our service management solutions. The ideal candidate will have expertise in ITSM module, Scoped Application Development, Java scripting, Workflow, Email and notifications, Flow Designer, Dashboard creation, catalog client script.

Required Skills and Qualifications:

  • Technical Expertise: Proficiency in ITSM module, Scoped Application Development, Java scripting, Workflow, Email and notifications, Flow Designer, Dashboard creation, catalog client script.
  • Problem-Solving: Strong analytical skills to resolve complex technical issues and provide expert guidance to internal teams and clients.
  • Collaboration: Ability to work closely with cross-functional teams to design and integrate ITSM systems that enhance service delivery and client satisfaction.
  • Agile Methodologies: Experience leading agile project teams to deliver ITSM solutions, ensuring adherence to timelines and specifications.

Benefits:

  • Comprehensive Documentation: Maintaining accurate documentation for all development work, ensuring knowledge transfer and easy system maintenance.
  • Professional Growth: Opportunities to stay abreast of the latest industry trends and technologies to incorporate best practices into service management strategies.

Others:

The selected candidate will be responsible for continuously evaluating and optimizing IT service processes to improve efficiency and effectiveness. If you are a motivated professional looking to excel in your career, please apply.



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