Cloud Infrastructure Manager for Global Operations
4 days ago
Unlock New Horizons in Cloud Infrastructure Management
Iridium Cloud Systems Pvt Ltd is on the lookout for a seasoned professional to oversee the technical support of platforms and infrastructure, driving growth and skill enhancement in a high-availability environment. This role requires strategic thinking, strong leadership qualities, and excellent communication skills.
About the Role:
- Develop and manage a team responsible for platform and infrastructure technical support, focusing on their growth and skill enhancement.
- Ensure continuous system optimization and maintenance through proactive strategy implementation, maintaining high standards of service globally.
- Collaborate closely with infrastructure and engineering departments to ensure seamless integration of support strategies with system architecture.
- Lead incident response and process optimization efforts to minimize downtime and maximize user satisfaction across different regions.
- Drive continuous improvement initiatives in system monitoring, problem resolution, and preventive maintenance, leveraging tools like SaltStack, Uyuni, Ansible, BI, AI, and CI/CD.
- Utilize BI and AI tools to enhance system monitoring, performance analysis, and predictive maintenance.
- Oversight of CI/CD pipeline implementation and optimization to ensure seamless deployment processes and reduce time to market.
Requirements:
- Proven experience leading technical support teams in high-availability environments.
- Detailed knowledge of Linux system administration, containerization, and orchestration tools like Kubernetes.
- Strong programming and scripting experience with Bash, Perl, PHP, and SQL.
- Demonstrated ability to automate platforms and orchestrate services using tools like SaltStack, Uyuni, Ansible, and CI/CD pipelines, enhancing operational efficiency.
- At least 10 years' experience, with at least 4 years of experience in a leadership role within a system engineering or IT support context.
- Knowledge of ITIL practices with a strong understanding of their contribution to effective IT service management and customer satisfaction globally.
About the Opportunity:
- A competitive salary of $120,000 per annum, commensurate with qualifications and experience.
- Flexible remote work arrangements, enabling you to maintain a healthy work-life balance.
- Opportunities for professional development and career advancement in a dynamic organization.
- An inclusive culture that values diversity and promotes a positive work environment.
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