Senior Education Operations Manager

20 hours ago

Ujjain, Madhya Pradesh, India beBeeLeadership Full time ₹ 90,00,000 - ₹ 1,20,00,000

**Centre Head Job Description**

At Unacademy, we are looking for a Centre Head to lead and manage one of our learning centres.

Job Description:

We require a passionate and experienced individual who will be responsible for overall operations, team management, student experience, and business growth. You will play a critical role in ensuring smooth daily functioning and maintaining high standards.

The ideal candidate will have strong communication, leadership, and problem-solving skills, with the ability to work in a fast-paced, dynamic environment.

Key Responsibilities:
  1. Team Leadership: Lead, mentor, and manage the centre's academic, operations, and support teams to drive a high-performance culture.
  2. Operational Oversight: Ensure smooth daily operations of the centre, including scheduling, resource allocation, and issue resolution.
  3. Business & Growth Strategy: Drive admissions, student engagement, and revenue growth through effective planning and execution.
  4. Stakeholder Management: Be the primary point of contact for learners and parents, addressing queries, feedback, and concerns with care and professionalism.
  5. Financial Accountability: Monitor budgets and ensure financial efficiency at the centre level.
  6. Quality & Compliance: Maintain high academic and service quality standards, ensuring compliance with internal processes and safety guidelines.

Qualifications and Requirements:
  • Bachelor's degree required; MBA or relevant postgraduate degree preferred.
  • 4-7 years of experience in centre management, operations, or team leadership (experience in EdTech, education, or service industry is a plus).

Required Skills:
  • Strong communication, leadership, and problem-solving skills.
  • Proficiency in using data and digital tools for reporting and decision-making.

Preferred Skills:
  • Experience in EdTech, education, or service industry is a plus.

Join us as a Centre Head and take on the challenge of leading high-growth centres, shaping student experiences, and working in a collaborative, innovation-driven environment with opportunities to grow into senior leadership roles.

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