ServiceNow Architect
4 weeks ago
Job Summary
We are seeking a highly skilled ServiceNow Technical Consultant to join our team at Softtek. As a key member of our ServiceNow practice, you will be responsible for delivering medium to large-scale ServiceNow implementations and providing technical expertise to our clients.
Key Responsibilities
- Develop and implement technical solutions, perform component integration testing, and customize ServiceNow using UI Pages, UI Macro, and CMS.
- RFP/RFI Preparation, Solution Design, and Technical Requirements gathering.
- Develop technical specifications and implement ServiceNow third-party integrations.
- Perform core configuration tasks, including system policies, business rules, and client scripts.
- Develop and manage application code, user interface, and integration components.
- Manage data with Tables, Import Sets, and Update Sets.
- Create and manage scripts and workflows.
- Perform day-to-day administration of the ServiceNow tool.
- Provide expertise for all technical questions related to the development of ServiceNow.
- Prepare and provide ad-hoc reporting, as required.
- Resolve incidents and conduct a proper root cause investigation.
Requirements
- 3+ years of progressive experience delivering medium to large-scale ServiceNow implementations.
- Deep functional and technical knowledge of the ServiceNow platform.
- Expert-level programming and scripting skills (JavaScript, Python, Perl, Unix Shell, Windows Shell, HTML, CSS).
- In-depth expertise related to ServiceNow development (ServiceNow API, scripted web services, AJAX, business rules, JavaScript, SOAP, REST, SSO-SAML).
- Experience with development and implementation of ServiceNow modules.
- Expertise in extending the ServiceNow schema to custom applications.
- Knowledge of relational databases (MySQL, Oracle).
- Able to navigate cloud-based technology systems.
- Great attention to detail and excellent organizational skills.
- Able to complete assignments with limited supervision.
- Ability to demonstrate influence in a consultative fashion to stakeholders and other team members.
- Excellent analytical skills, including requirements documentation, troubleshooting, and creative problem-solving.
- Exceptional written communication skills.
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