ServiceNow Architect

4 weeks ago


Bengaluru, Karnataka, India Softtek Full time

Job Summary

We are seeking a highly skilled ServiceNow Technical Consultant to join our team at Softtek. As a key member of our ServiceNow practice, you will be responsible for delivering medium to large-scale ServiceNow implementations and providing technical expertise to our clients.

Key Responsibilities

  • Develop and implement technical solutions, perform component integration testing, and customize ServiceNow using UI Pages, UI Macro, and CMS.
  • RFP/RFI Preparation, Solution Design, and Technical Requirements gathering.
  • Develop technical specifications and implement ServiceNow third-party integrations.
  • Perform core configuration tasks, including system policies, business rules, and client scripts.
  • Develop and manage application code, user interface, and integration components.
  • Manage data with Tables, Import Sets, and Update Sets.
  • Create and manage scripts and workflows.
  • Perform day-to-day administration of the ServiceNow tool.
  • Provide expertise for all technical questions related to the development of ServiceNow.
  • Prepare and provide ad-hoc reporting, as required.
  • Resolve incidents and conduct a proper root cause investigation.

Requirements

  • 3+ years of progressive experience delivering medium to large-scale ServiceNow implementations.
  • Deep functional and technical knowledge of the ServiceNow platform.
  • Expert-level programming and scripting skills (JavaScript, Python, Perl, Unix Shell, Windows Shell, HTML, CSS).
  • In-depth expertise related to ServiceNow development (ServiceNow API, scripted web services, AJAX, business rules, JavaScript, SOAP, REST, SSO-SAML).
  • Experience with development and implementation of ServiceNow modules.
  • Expertise in extending the ServiceNow schema to custom applications.
  • Knowledge of relational databases (MySQL, Oracle).
  • Able to navigate cloud-based technology systems.
  • Great attention to detail and excellent organizational skills.
  • Able to complete assignments with limited supervision.
  • Ability to demonstrate influence in a consultative fashion to stakeholders and other team members.
  • Excellent analytical skills, including requirements documentation, troubleshooting, and creative problem-solving.
  • Exceptional written communication skills.

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