Technical Service Desk Team Lead

About the RoleWe are seeking an experienced Team Leader to lead our Service Desk team. The ideal candidate will have a strong background in IT Service Management and excellent leadership skills.Key ResponsibilitiesSupervise and review Service Desk activitiesReview and ensure compliance to standards like PCI, ISO, ISMS, BCMSPlace hiring requests and conduct...

Job DescriptionAs a Service Desk Team Lead at Wipro, you will be responsible for the performance of a single delivery center, ensuring adherence to standards, measurement, and reporting of metrics. You will oversee processes, escalations, knowledge management within the DC, and support new transitions and integration with current teams.Main...

Job DescriptionAs a Service Desk Lead, you will be responsible for coordinating with resolver groups to ensure that issues are routed to the respective team and resolved or escalated in a timely and efficient manner as per the Service Level Agreement.Key Responsibilities:Coordinate with resolver groups to ensure that issues are resolved or escalated in a...

Service Desk Team Lead Job DescriptionAre you an experienced leader looking to utilize your skills in a dynamic Service Desk environment?Mphasis is seeking a Service Desk Team Lead to supervise and review Service Desk activities, ensuring compliance to industry standards like PCI, ISO, ISMS, and BCMS. This role will also be responsible for conducting...

Job SummaryFujitsu is seeking a highly skilled Service Desk Expert to join our team. As a key member of our service desk, you will provide technical support to our clients, analyzing and resolving complex technical issues related to our Student Information System.Key ResponsibilitiesAnalyze and resolve technical problems for School Districts using knowledge...

About the RoleWe are seeking a highly skilled Service Desk Technical Support Specialist to join our team at Fujitsu. This is an exciting opportunity for a technical expert to provide exceptional support to our clients.Job SummaryThe successful candidate will be responsible for analyzing and resolving technical problems for School Districts in Ontario,...

Job Title: Service Desk ExpertFujitsu is seeking a highly skilled Service Desk Expert to join our team. As a Service Desk Expert, you will be responsible for providing technical support to our clients, analyzing and resolving technical problems, and acting as a technical resource for Level 1 staff.Key Responsibilities:Analyze and resolve technical problems...

Job Title: Service Desk ExpertJob Summary: We are seeking a highly skilled Service Desk Expert to join our team at Fujitsu. As a Service Desk Expert, you will be responsible for providing technical support to our clients, analyzing and resolving technical problems, and acting as a technical resource for Level 1 staff.Key Responsibilities:Analyze and resolve...

About the RoleWe are seeking an experienced IT Service Desk Analyst to join our team at TransPerfect. As a Senior Service Desk Analyst, you will play a crucial role in providing exceptional support to our customers by troubleshooting and resolving technical issues efficiently.Key Responsibilities:Assist customers with escalated service requests, incidents,...

📁Job Title: Service Desk📁 Job Description:We are seeking a skilled Service Desk Specialist to join our team at Vimerse Infotech Inc. The ideal candidate will have a minimum of 3 to 5 years of experience working in an Enterprise IT environment.📁 Responsibilities:Deliver high-quality customer service and technical support to clients.Resolve technical...

Total Experience: Minimum 6 YearsRelevant as Lead/Manager: 3 YearsLocation: Hyderabad, Pune, and Bangalore.Band: B2/B3Required: Real-time experience in Global Service Desk operations.Role Purpose:The Service Desk Manager is responsible for one delivery center, ensuring all metrics are measured and adhered to. The owner of key measurements, Service Levels,...

Role OverviewThe Service Desk Lead is a crucial role at Wipro, responsible for overseeing the support and escalation process for agents. This position requires a high level of customer-centricity, effective communication, and problem-solving skills. The successful candidate will work closely with the Service Desk team to ensure prompt delivery of service,...

About the Role:Mindpool Technologies is seeking a skilled Service Desk Associate to join our team in Pune. As a key member of our support team, you will be responsible for providing excellent technical support to our clients.Key Responsibilities:Provide timely and effective technical support to clients via phone, email, or chat. Troubleshoot and resolve...

Job Title: Technical Support Engineer - Operations Service DeskAbout the Role:We are seeking a skilled Technical Support Engineer to join our Operations Service Desk team. The successful candidate will be responsible for providing technical support to Siemens Energy customers and internal team members.Key Responsibilities:Provide technical support to...

Job SummaryVimerse Infotech Inc is seeking a highly skilled Service Desk Specialist to join our team. As a Service Desk Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Deliver high-quality customer service and technical support via phone, email, and chat.Resolve...

About the Role:Mindpool Technologies is seeking a skilled Service Desk Associate to join our team in Pune. As a key member of our support team, you will be responsible for providing excellent technical support to our clients.Key Responsibilities:Provide technical support via phone, email, or chat to clients with desktop and third-party application...

Job Title: Service Desk AnalystJob Summary: Wipro is seeking a highly skilled Service Desk Analyst to join our team in Pune (Hinjewadi) location. As a Service Desk Analyst, you will be responsible for providing excellent customer service and technical support to our clients.Key Responsibilities:Provide technical support and troubleshooting for service desk...

Wipro is a leading technology consulting and business process services company that is committed to empowering its clients to achieve their business goals. As a Service Desk Analyst, you will play a critical role in providing excellent customer service to our clients.As a Service Desk Analyst, you will be responsible for handling service desk tickets,...

Job Key Highlights:​Job Title: Front Desk Executive​Company: Frankfinn Aviation Services Pvt. Ltd.Responsibilities:​​Handle internal and external calls by transferring them to the desired extension numbers.​Maintain accurate records of EPBAX transactions.​Welcome all walk-ins and visitors, ensuring their records are up to date.​Receive and...

Operations Service Desk EngineerSiemens Energy is seeking a highly skilled Operations Service Desk Engineer to join our Global Services team. As a key member of our team, you will provide technical support to our customers and internal stakeholders, ensuring seamless delivery of our compressor products and services.About the RoleAs an Operations Service Desk...